Great location and views
This is my first hotel experience since Covid and I feel very safe and welcomed. The staff are very friendly and I am so happy we chose this hotel. The view from our window is gorgeous. Such amazing value!
- Kathryn B
Excellent accommodations, friendly people and healthy living in the beauty of the S mountains! Just love it here! Close to biking trails and lifts for down hill biking. Golf course nearby. Large hot tub available for after skiing adventures. This hotel is right on the edge of the main village.
Great stay at Sundance Lodge
My husband and I spent two nights at Sundance Lodge in Sun Peaks Village mid July 2020. We wanted to see the alpine flowers that we had heard so much about from ski hosts the previous winter. And we were not disappointed – the trails and flowers were amazing even for the beginning of the wild flower season. We had a room with a queen bed and kitchen facilities. For a two night stay the arrangements were perfect.
Bike park weekend.
This is our second year coming to the coast sundance lodge for the bike park. The rooms are clean and the staff very nice. While having problems with our bike we were working on it in the underground parking, two ladies from house keeping went above and beyond to help us. Thank you to Sherry and Sherry. lol . They sure helped make our biking weekend better.
Noisy! Avoid Rooms Over the Bar
We had booked a Comfort Room for 4 nights followed by a Premium Queen Room plus sofa bed for 5 nights These rooms are chalk and cheese apart. Firstly, the bad. The comfort room we were allocated was directly over the Bottoms Bar and Grill. The noise from the bar boomed into the room making it impossible to sleep. This goes on until 1am followed by banging and crashing of staff cleaning up. If you come to sun Peaks to party into the early hours of the morning, then this is not an issue but for the rest of us on family vacations it is a major problem.
The next day we attended the front desk to raise our concerns about the noise, which was making sleep impossible. The response from the young gentleman was, “If you think that was bad wait until tonight because it’s local’s night.” Well he was certainly accurate about that. We might as well have set the bed up on the bar between the beer taps. In our view this room is not fit for purpose. After 2 nights of no sleep we had had enough and were prepared to walk, so back to the front desk we went but, on this occasion, we were attended to by a young lady who was very helpful. She was able to move us to a room away from the bar and therefore not impacted by the noise. We were extremely fortunate as this was the only other room available.
Now the good. Coast Sundance Lodge would be the best ski in ski out location on the mountain. The Premium Queen Room had a full separate kitchen with views overlooking the ski lifts. It was quiet and well appointed. We were extremely comfortable in this room and after 5 days would have rated this room 5 stars. The difference between this room and the Comfort Room could not be starker. The ski locker room does not have lockers but has lockable ski and snowboard racks. Coast Sundance provided us with locks for the ski/snowboard racks on check-in. Check-in was welcoming and pleasant.
Coast Sundance Lodge is fully aware of the noise issues from the bar and that should have been disclosed so that customers know exactly what they are paying for and can make an informed choice about whether to stay here or not. We would not hesitate in staying here again if guaranteed the Premium Queen room we stayed in or similar room not impacted by the noise from the bar. If a quiet room was by ‘request only’ then there is no way, we would take that risk and we would take our business elsewhere.