Noisy but staff were amazing
Stayed at the Coast for a few nights over the past week. Found the hotel consistent of most Coast brand hotels, clean, and comfortable. The location is the best in the village, with great ski in ski out location of all. The suite was clean and comfortable, and was a pure treat given we could click out of our boots, and be in our room within a minute or two. Only downfall to this location…..excessive noise from the pub downstairs. It’s not the hotels fault as it’s the patrons stumbling our at 1am that is the source of the noise. Next time I’ll bring ear plugs.
All in all, this was a great location, pet friendly, close to everything, and employs a fantastic group of people to represent them. We’ll be back.
Location is perfect. Ski in/out at the bottom of Sundance lift, close to all restaurants in the village. We booked a premium room and it was ok. Basic amenities and it shows it’s age. Was very hot at night and had to open the window in the middle of the night so we could sleep. Housekeeping was not great. Pretty much basic – changing of towels and making of beds, if you are lucky enough to get the maid. In one week we had our room done 3 times because the rest of the days the maid showed up late afternoon, pretty much when we returned from the slopes. The mountain is awesome, so the room quality didn’t bother us much.
Right on the piste
After a 20hr journey we finally made it to the Coast sundance lodge. We were met by friendly staff and got checked in quickly. Room is large and clean. It is self catering and the room has everything you need. A hob, fridge, microwave and lots of pots and pans. To top it all the slopes are first class and we are lucky to benefit from the last few days of snow!
- Peter B
Watch cancellation policy
We had 5 days booked at this hotel over Spring Break and had to cancel due to my husband getting called away for work. The cancellation policy is 1 night deposit if you cancel within 30 DAYS of your arrival date. I gave 1 week notice. I tried to book over Christmas (reschedule) but the hotel wouldn’t allow us to transfer the booking past April 2017. Its too bad that I’m out the $220.
- Shannon A
Low housekeeping standards
I have stayed at Coast Hotels in other locations and held them in high regard prior to this visit. Our room was sold as a suite, but was really just a plain motel room with a tiny kitchenette and an awkwardly placed cooktop. The woman at reception was dour and unhelpful. Maintenance and housekeeping standards are not high. The smoke detector in our room was hanging by the wires. The trash can in the men’s washroom off the lobby was overflowing, as was the trash can in the parking garage. There was hair in the corner of the bathroom behind the door. The slatted blinds were dusty. The toilet bowl had a persistent ring.
The best thing about the Coast Sundance Lodge is its location. However, when I return to Sun Peaks I will look for a different place to stay.