Gift cards can be used at any participating Coast Hotel property to pay for charges including accommodations, and incidental charges directly charged by the property. In some cases, certain services or facilities may be able to accept gift cards as a payment form. Should there be any doubt, we recommend advising the staff member at the time of booking that you plan to apply a gift card to payment.
Give the Gift of Travel with Coast Hotels
See where a Coast Hotels gift card will take you
Great for any occasion or just to say, "thank you", our new gift cards are the surefire way to please everyone. It's the perfect one-size-fits-all gift that will make their day a little extra special. Gift cards can be purchased and redeemed at all Coast Hotels and participating restaurants.
From the comfort of your desktop or mobile device, you can send Coast Hotels digital e-gift cards to your recipient’s mobile device or e-mail inbox. You may also send a physical gift card to your recipient's mailing address, or swing by your favourite, local Coast Hotel and make a purchase in person.
Choose a currency and denomination up to $500 to load onto your favorite card design. You can also write a personal note to include before you click send!
Where can Coast Hotels gift cards be used?
Where can Coast Hotels gift cards be delivered?
Gift cards can be delivered to recipients anywhere in North America.
Can I send gift cards in a single order to more than one address?
Yes. Once you have entered the shipping information and gift message for the first recipient, there will be an option to “Buy Another Card”. By clicking on this button, you may add cards and enter separate shipping addresses prior to entering your billing information.
When will my credit card be charged?
Your credit card will be charged when you click “Purchase” during the checkout process.
When do gift cards expire?
Coast Hotels gift cards that have been purchased do not expire. Gift cards given by Coast Hotels as a form of service recovery expire 12 months after activation.
Can a gift card be redeemed for cash?
Coast Hotels gift cards are not redeemable for cash, nor can any remaining balance be refunded in cash.
What if my purchase is less than the value of my card, do I need to use it all at one time?
The Coast Hotels gift cards can be redeemed incrementally so any unused balance is stored for future use.
Can I add more value to my gift card?
No. Coast Hotels gift cards are not reloadable.
Can gift cards be ordered by telephone?
At this time, gift cards can only be ordered online or by visiting any one of our Coast Hotels locations.
How is an e-gift card different from a traditional gift card?
An e-gift card can be used in the same way as a traditional gift card. The only differences between a traditional gift card and an e-gift card are the delivery and presentation. Rather than receiving a plastic physical gift card, an e-gift card is delivered to the recipient via e-mail or SMS. The recipient can then print out a copy of the e-gift card for redemption at a Coast Hotel property or show it to hotel staff on their mobile device.
What if I have not received my e-gift?
If you have not received a receipt for your e-gift purchase or if your recipient does not receive their e-gift within a reasonable amount of time after delivery date selected, double check the e-gift was not delivered to your spam folder, your emails are not blocked by a firewall, you provided a valid email address. If you need further assistance please contact our customer support at 1.844.374.1107.
How do I redeem an e-gift card?
To redeem an e-gift card, please show one of our front desk or restaurant ambassadors the e-gift card on your mobile device or print out for redemption. When using an e-gift card for accommodations, we suggest advising the reservations ambassador at the time of booking that an e-gift card will be applied to the stay.
What if my card is lost or stolen?
Coast Hotels is not responsible for lost, destroyed or stolen cards. If you lose your Coast Hotels gift card, we are unable to retrieve the balance for you and it cannot be replaced. Coast Hotels gift cards have cash value and should be treated accordingly.
In what denominations are gift cards sold?
Coast Hotels gift cards and e-gift cards can be purchased at one of our locations or on our website in any denomination ranging from $25 – $500 in both CAD or USD currency.
What time is the gift card customer support team available?
Gift Card Customer Support is available 6am - 10:30pm PST seven days a week and 24 hours during peak times (ie. December holidays).
Terms & Conditions
Coast Hotels gift cards purchased from this site or from a Coast Hotels Ltd. location in physical and/or electronic format are redeemable against any direct hotel charges at any Coast Hotels Ltd. location at time of redemption and can also be redeemed at the following food & beverage outlets, Shogun Japanese Steakhouse, Minnoz Restaurant & Lounge, Blue Crab Seafood House, and any Prestons Restaurant & Lounge (restaurant locations).
Gift cards are available in Canadian and U.S. Dollars on our website and can be redeemed at any Coast Hotel in either Canada or US regardless of the original currency loaded onto the card. The gift card terminal will seek the current rate of exchange to calculate credit. The exchange rates used are based on current market conditions and cannot be adjusted by Coast Hotels Ltd.
The Coast Hotels gift card may be combined with other forms of payment. Guest charges in excess of the gift card’s stored value may be settled with cash or major credit card. Not exchangeable for cash and has no value unless redeemed. Electronic gift cards are not exchangeable for physical gift cards.
Lost or stolen gift cards: Coast Hotels is not responsible for lost, stolen or destroyed cards; and prior to notification; Any use of the card is at your risk.
Use of this card constitutes acceptance of these terms and conditions.
Return policy: We’re sorry, but Coast Hotels gift cards purchased either online or at our hotels or resorts cannot be returned.
Gift card purchases: The gift card is not guaranteed by Coast Hotels where the gift card has been purchased from someone other than Coast Hotels Ltd., or an owned or operated food & beverage outlet. Coast Hotels Ltd. reserves the right to cancel a gift card if it believes that the gift card was obtained through fraudulent or unauthorized means.