Not a good value. Not updated. Kitchenette in suite was not very clean. Gap between door and door jam, can see hallway lighting. Hot water was unreliable. Curtains were dirty and didn’t close all the way. Front desk was very friendly and nice.
Do you know how to turn I situation around and make something great out of it.
I went into this hotel under the circumstances of having to leave my mothers house because she is unwell and unstable. Upon entering this hotel I was greeted with kind faces and welcoming smiles people that were considerate and kind and wanted to make sure that I felt comfortable knowing that I was in. I was constantly checked on and asked if I needed anything and it was always kept informed. It was not often bothered and was able to enjoy having time to myself. And addition to great customer service, I got to know some of the people working there and found that they were wonderful people to have in company.
Moving our daughter in to a apartment
This is a awful place to stay we couldn’t get our room until 7:30 pm, they gave us inactive keys so we had to go back down stairs, I went to take a shower and noticed duck tape on the shower rod and once I started my shower I had a mostly cold shower. We were very tired after moving our daughter from a 3 story apartment to a 4 storie apartment. We left Seattle at5:00 am in the morning that day so we were very tired. We payed 360.00 for two nights. Not worth it!!!!
When our full-hookup RV reservation in Pullman, WA, didn’t work out and the temperature outside was nearly 100 degrees, we knew we would be incredibly uncomfortable without electricity to run the air conditioning in our RV and called the Coast Hilltop to reserve a room. Catherine reserved our room for us at the last minute and asked what discounts we may be eligible for before giving us the appropriate discounted rate. She then greeted us at check-in in a professional and friendly manner. Room was very clean and well maintained, as was the entire hotel.
Quiet, clean, and friendly staff
I stayed for almost two weeks, and I didn’t have one bad experience. The front desk staffs were very helpful and friendly. The room was clean, and quiet. The landscape and view outside was beautiful. Great experience!