Three days in Nanaimo.
Very quiet room. Our room was next to the elevator, but we couldn’t hear the elevator, nor the the people coming and going. Comfort was excellent. View was spectacular. The underground Parking was convenient and secure. Location was perfect.
- Deane C
Great staff. Clean Hotel.
My wife and I with our 6 month old daughter had a great stay. They provided a crib in a clean, a very comfortable bed and a room with a nice view. The environment was great with great accommodating staff with a great restaurant and convention facilities.
I came to Nanaimo for a business function and found this hotel to exceed my expectations. The customer service at the main desk was exceptional. The room was very clean and the bed was extremely comfortable. On return trips to Nanaimo I will plan on staying at the Coast Bastion.
Good hotel with a very good restaurant/lounge onsite. Location is great, parking is awkward as you have to drive to the public parkade and bring your luggage with you. The hotel is starting to show its age and Im guessing the latest remodel was only cosmetic. My pet peeve is usually cleanliness and that focus is on the bathroom. When I arrive in the room and the first thing i see is pubic hair by the toilet im thinking you need to retrain your cleaning staff. Old hairs all over the shower. How do they not see this…pretty obvious. Choices are limited in Nanaimo so Im sure its better than most.
From front desk and concierge to pub and restaurant staff, catering and everyone in between, the Coast Bastion strives for excellence in customer service. My stay at this hotel is always such a delight and I look forward to every trip there.