Coast Bastion Hotel
Such a wonderful stay
We were in Nanaimo for a weekend family get together and had Coast Reward Points so thought we’d stay on the water downtown at the Bastion. Well this isn’t your regular Coast Hotel. Extensive renovations have elevated this property to the level that you would think you were staying at a 5 star hotel. The rooms are elegant and large, the bed was so comfortable, the staff is very attentive and aim to please and the dining and decorate is top notch. The hospitality we received made us want to come back to this particular Coast another time just to be pampered. Also a plug for the independent Spa on site-fabulous!
Thanks to all management and staff for a great visit!
I’ve stayed at the Coast Bastion a number of times in the past couple of years, most recently on a last-minute stop due to weather prohibiting me from driving to Port Alberni that night. The staff are gracious and very helpful. The rooms are very nicely appointed with comfortable beds. The location is perfect for a stroll along the waterfront.
Well located across the street from Bastion Square, and close to shops and restaurants. Room nicely decorated.. tasteful and subdued. Staff very helpful and pleasant. Bed was very comfortable and room was spacious. Rates were reasonable considering the amenities and location.
Great hotel & service
On biz trip and stayed for 1 night Feb 25th 1st time here. For biz trip, I look for a hotel that has a clean room, internet that works, a breakfast I can customize to my health needs, a bed I sleep comfortably through the night, a front desk that can help if needed including tips on nearby locations. I got all that with a smile and 1 request that was quickly handled. Special shout-out to James at front desk and the lady waitress at restaurant in morning breakfast for their outstanding customer service. This is my new choice for stay in Nanaimo. Cheers, Dave
- Dave G
Great Service and Great Room
We booked last minute 2 weekends ago when the sea to sky highway back home to Whistler(and later heard ferry closure as well) was closed due to an accident. We had our dog with us as well and it was 10pm before we were able to get ourselves to the hotel, exhausted from a long day of renovation work and starving. Ian at the front desk was awesome in helping to find us food, he called around to a couple of places and when they all turned up that the kitchens were closed offerred what they had for room service despite room service ended at 10pm. My boyfriend had a great prime rib dinner, and they were able to accommodate me (a vegan) with a very tasty satisfying salad all for an incredibly reasonable price. The room was very clean, spacious and beds were super comfy but what really exceeded our expectations was Ian’s service. We will definitely be back (might be this weekend in fact) and given I am in the travel and tourism industry I will be recommending this fine hotel far and wide. Great job Coast Hotel, especially Ian!