Arrived in Nanaimo in the middle of a heavy snow fall. Had to find a room for the night. Before driving up the island back home. I was welcomed and felt safe that I had a room for the night. I will stay again when I can spend time shopping and sightseeing.
New Years Eve
Very friendly and happy crew there. I’ve stayed there many occasions and sometimes a week at a time and thru all seasons. every trip has been above satisfactory and affordable. I recommend this hotel to all types of travellers. The staff seem to understand consistency and high quality service directed towards the clients needs. I hope other stays in the future will be so much fun and relaxing. Great spa on-site too.
Social /Sporting event
Curling event, hotel was close – parking was good. staff were excellent. Restaurant was very good and the waitress was excellent as was the front desk clerk upon check-out who was very courteous and efficient in check-out procedure.
Great hotel - good breakfast but eat dinner somewhere else
Stayed here for just one night before taking ferry to mainland. We stayed in a Premium King Ocean View room and it was well worth the extra cost. It had ceiling to floor windows with stunning harbour views. There was a king bed, a chaise longe, arm chair, mini fridge, coffee maker etc. The room and the bathroom were spacious and the bed was really comfortable.
The hotel was super clean, the staff were friendly and it was literally across the road from the historic Bastion, the harbour and ocean-front walks.
Breakfast in the hotel restaurant was very good but the dinner let the hotel down and brought it down from 5* to 4*. Would give the restaurant 3* at best and I would suggest that you eat elsewhere in the evening. The portions were big but the food was mediocre to say the least.
Would completely recommend the hotel but eat elsewhere in the evening.
Jacuzzi Room with a View!
My boyfriend and I stayed in the jacuzzi room for New Years Eve and it was fantastic! The view is incredible, and with floor to ceiling windows beside the tub, you have a beautiful view while you soak! We were on the 15th floor, but have heard that the view is just as beautiful from any of the rooms.