great location to local shopping and restaurants
distance to parking and parkade is quite far from the lobby and rooms. had an issue with the mattress but didn’t note til 3 am – just advised the front desk on check out that it may need to be changed out. staff apologized and said would look at it.
- Bruce A
This is arguably the best hotel in Nanaimo. This was my second stay here and not my last. It is centrally located and in a pleasant neighborhood. The check-in process was quite easy and the staff were all very friendly and accommodating.
Would Stay Again!
Rooms were clean, staff were friendly and welcoming. We enjoyed our stay for sure! The decor and furniture were modern but welcoming, bathroom was clean and large. Staff were helpful when I wanted to surprise my wife with a bottle of sparkling wine! We loved it. The only downside was that the Wi-Fi was terrible on our floor. Was hard to connect and once we did it was super slow. But other than that it was a positive experience. Also a little on the pricey side.
- Moses Y
This is one of the best hotels we stayed at on our month long tour around BC !! We stayed twice visiting the island from Vancouver several times..most of the rooms if not all..(I’m not sure )have a stunning view across the harbour with a small balcony..and of course the higher you go the better the view! Lovely spacious rooms great toiletries ,fridge,robes,everything you could want or need. Great restaurant breakfast and evening meal and bar snacks.fabulous helpful staff everywhere..great to see men working in reception !!
Superb location for a stroll ..watch float planes..shops galleries restaurants nearby and The Bastion is across the road to visit as well..even accompanied in the mornings by a piper..if that’s your thing..I forgot to ask what the bagpipe connection was??
Would stay again in a heartbeat!
One night in Sept
King room on 9th floor, we were allowed to check in quite early. The room was spotless and had a terrific view. Check in and check out were quick and efficient. Breakfast in the restaurant was good although not inexpensive.