Stayed for 3 days and had a pleasant visit. The room was clean and accessible. The front desk was helpful and there is an outdoor pool. They also offer a shuttle to universal studios at various times throughout the day. I would stay here again if I was in the vicinity.
- Megan P
A motel style hotel with cozy suites, adjustable central heating, out room had a couch, two comfortable queen beds, a small refrigerator, a large digital TV, a cabinet, a sink with a nice countertop, a coffee machine. There is free parking available just outside the rooms. The corridors are out in the open, so you you don’t mind that you’ll be fine. They have washing machines and s microwave, but no kitchenware. The hotel across the street has a nice restaurant and breakfast there was included for us. Nice cost-benefit.
- Marcos M
Ridiculous cancellation policy
My friend and I booked a room through Booking.com but had to reschedule our vacation at the last minute due to not only a death in the family but emergency dental work. We called to see if we could change the dates of the reservation and were told that since we went through Booking.com that they couldn’t change our dates or refund us (they had charged the entire fee upon booking the room). Booking.com even called them and they were also refused. While our reservation did say no refunds, all of the representatives we spoke with said they could have done something if only we had booked directly. Since these things are really just some manager somewhere saying yes or no, I find it shameful that they could not just change the dates or give us even a partial refund. $500 down the drain into some laughing CEO’s pocket. I can’t comment on the quality of the hotel, but would not recommend.
- E N
Good Hotel for Price and Location
Overall, we really enjoyed our stay. When we checked in, the person at the front desk did not seem to know what he was doing and it took awhile to get checked in. The room was really nice except that the floors were really dirty and the doors wouldn’t latch closed without a lot of force. Sleep was okay, bed was a little too stiff for my liking, but that was a personal preference. Would definitely recommend to anyone who is looking for a good hotel in the Burbank area that needs to save a bit of money.
The staff was friendly and very helpful. We had a great trip thanks to the excellent employees and the clean relaxing atmosphere. Look forward to our next visit. At first I was worried because the hotel looked older but I have to say we had a great experience. Thank you very much to the entire staff.