The staff here was excellent and went out of their way to make sure we had a nice stay during our time in Burbank. They have a shuttle to/from Universal Studios – you need to sign up as it does fill up quick! We would definitely stay again!
- Gil L
Nice pleasant room, great resturaunt everything convenient
Stayed for 2 days and it couldn’t have been nicer, front desk was helpful with dinner reservations for 14 people, towels for the pool, directions to nearby facilities. the pool was nice & warm( I had it to myself in the middle of December!) room service for breakfast was right on time & a Very good value. I’ll come back, it feels like home.
Our trip to Universal Studios
We very much enjoyed our stay here. The room was very clean. The staff at the hotel were very receptive and helpful. The restaurant had terrific food and staff was wonderful. They went out of their way to make sure we had exactly what we wanted. For example making us pancakes at 9PM after a long day of travelling.
- Lorrie S
The hotel staff was friendly and fast. Our room was totally updated and even had a laminate floor instead of carpet. I was very pleased because I worried about the inside of the room because of the “outdated” exterior. I like that the exterior is the original but that this inside is totally modern and comfortable. The desk chair left much to be desired as I had to work for a few hours and it wasn’t very comfortable but otherwise, great stay. I will definitely stay here again.
- Tanya G
Sign was nice, pool was nice, woke up to the manager watching me sleep which is no big deal, but the fact that they made us pay for the room twice and are STILL refusing to give us the refund they promised us makes me think this place is a well oiled con job. Legitimately if you go to stay here be prepared to pay double what you’re told initially.