frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 3pm
Check-out: 12pm

Please give us a call at 425.455.9444 or email us at should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 45-minute drive from Seattle-Tacoma International Airport (SEA) via I-405 N. Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Take a dip in our seasonal outdoor pool, which is open during the summer months. Please note that there is no hot tub available. Visit our hotel's services & amenities page for more information.

We have outdoor parking for only $15 per night, per room. Parking depends on how many spaces we have and spots are assigned on a first-come, first-served basis.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

625, 116th Avenue,
Northeast Bellevue,
WA 98004, United States

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Hotel 116, a Coast Hotel. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms so it is important to give us a call at 425.455.9444 or email us at if you are planning to travel with a pet. Visit our hotels, pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Our fitness center includes a universal gym, a treadmill, a stationary bicycle and free weights and is open daily. Check our hotel's amenities page for the most up-to-date hours of operation.

Curb your cravings while in Bellevue at the Woods Cafe and The UNDRGRND, the signature dining destinations at Hotel 116, a Coast Hotel. Grab a cup of fresh-brewed coffee and a croissant at Woods Cafe, open every day from early until late. When evening hunger pangs strike, head to The UNDRGRND for creative, locally sourced cuisine in a relaxed ambiance.

Not in the mood to visit the restaurant? We offer room service, so you can chow down in the privacy of your room.

We provide valet laundry service every day from Monday to Saturday. If you drop off your clothes at the front desk by 9am, we can have them ready for you on the same day.

Relax, refresh and recharge in the well-designed rooms and suites. Settle into contemporary lodging with free wi-fi, a flat-screen TV and in-room coffee and tea. Many of our rooms offer picturesque city views and plush, oversized chairs, while all rooms are equipped with a refrigerator. For families visiting Bellevue, our distinctive multi-level loft suite is available, complete with a living area featuring a double sofa bed. Check out our accommodation options - view rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 425.455.9444 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 425.455.9444 or email us at to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

We offer over 5,000 square feet of adaptable space for your next event in Bellevue. The versatile Forest Ballroom offers over 3,200 square feet of space and can be divided into smaller venues for breakout meetings or smaller events. Take care of business in the Executive Conference Room or book our Hemlock venue for heads-down work with no distractions. Learn more about our meeting rooms, and wedding spaces, all of which offer modern audiovisual technology and energizing catering and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancelation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.