Interior of modern hotel lobby

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 4pm
Check-out: 11am

Please give us a call at 509.662.1234 or email us should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 15-minute drive from Pangborn Memorial Airport (EAT) via Grant Road and continue on WA-285 N. Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Dive into a distinctive experience with our indoor swim-through-to-outdoor pool, guaranteed to revitalize and energize you. For more details, check out our hotel's services and amenities page.

You'll find secure, free parking right on-site for cars, buses and trucks.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

201 North Wenatchee Avenue,
Wenatchee, WA
98801, United States.

Visit our contact page to get in touch with us.

Don't part ways with your furry friend! Bring your pet along for an extra fee per pet, per night, with a maximum of three pets per room. We have a limited number of pet rooms so it is important to give us a call at 509.662.1234 or email us if you are planning to travel with a pet. Visit our hotel's pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Accessible daily with a room key, our fitness center features two treadmills, one elliptical and one stationary bike. Check our amenities and services for additional details.

Although our hotel doesn't have an on-site restaurant, we offer a complimentary grab-and-go continental breakfast served in the lobby each morning. Conveniently situated, our hotel is just a brief drive or stroll away from several fantastic dining choices. Feel free to drop by the front desk, and we'll gladly point you in the right direction.

We don't offer laundry service at the moment. If you need any assistance or recommendations, feel free to ask – we're here to help!

Unwind and kick back in the cozy, well-furnished hotel rooms of Central Washington. Enjoy free in-room wi-fi, settle into your spacious accommodations and relax on our plush, triple-sheeted beds while catching up on your favorite shows on the flat-screen TV. For those seeking extra space, consider reserving one of our suites, featuring a separate living area, ample comfortable seating, and a dining table. Some suites even boast jetted tubs, perfect for indulging in a luxurious soak after a busy day.

And don't forget, we're pet-friendly! If you're planning to bring your furry friend along, Check out our room option; we're excited to welcome you!

Unfortunately, we do not have connecting rooms. We suggest that you contact us directly at 509.662.1234 and speak with the front desk team to see how we can accommodate booking two or more rooms beside or close together.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cribs and playpens to reserve and we recommend to please give us a call at 509.662.1234 or email us to see what is available before you arrive. Unfortunately, we do not have cots.

As the premier convention hotel in Wenatchee, we are connected via a skybridge to the Convention Center, offering access to over 50,000 square feet of event space and conference rooms. Learn more about our meeting rooms, and wedding spaces and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash payments are not accepted; only debit cards issued by major banks are accepted as a form of payment during the checkout process. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancelation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.