Frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

The hotel is about a 30-minute drive from Penticton Airport (YYF) and a 1-hour 45-minute drive from Kelowna International Airport (YLW). Get directions from YYF and YLW to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Our hotel is known for its indoor swimming pool and hot tub, the only one in the community. Visit our hotel's services and amenities page for more information.

We have free, secure outdoor parking available around the hotel.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

6273 Station Street, Oliver, BC V0H 1T0 Canada.

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Oliver Hotel. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms it is important to give us a call at 250.498.0251 or email us if you are planning to travel with a pet. Visit our hotel's pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Open daily, our fitness centre features a treadmill, a stair master, free weights, a bench and an exercise ball.

Take advantage of our free breakfast and close proximity to various restaurants. Breakfast in our hotel is served seven days a week. Looking for a restaurant recommendation? Our hotel is within a short drive (or walk) of several great eateries. Stop by the front desk and we’ll point you in the right direction.

Discover home-like comfort in our hotel. After a day of adventure, you’ll look forward to kicking back in your modern room or suite, packed with amenities like free wi-fi, a mini fridge and a microwave. In the evening, sink into deluxe triple-sheeted beds and enjoy a show on your flat-screen TV. Check out our accommodation options - view rooms.

We have limited availability for connecting rooms. We suggest that you contact us directly at 250.498.0251 to speak with the front desk team to see how we can accommodate booking the connecting room.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number cribs to reserve and we recommend to please give us a call at 250.498.0251 or email us at to see what is available before you arrive. There are no additional fees for cribs. Unfortunately, we do not have cots and playpens.

Thinking of saying your I Dos in the Okanagan Valley, or attending someone else’s wedding in the area? Let our hotel provide the perfect home base! We offer close proximity to a number of stunning local venues, including picturesque wineries and elegant golf clubs. Learn more about our wedding spaces, all of which offer free wi-fi access and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.