frequently asked questions

Check-in: 3pm
Check-out: 12pm

Please give us a call at 907.243.2233 or email us reservations@innatlakehood.com should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 5-minute drive from Ted Stevens Anchorage International Airport (ANC). Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Unfortunately, our hotel does not have a swimming pool or hot tub. Visit our hotel's services and amenities page for more information.

Free guest parking is available for the duration of your stay. Parking spots are located in the front and on the side of our hotel.

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

3450 Aviation Avenue, Anchorage, AK 99502, United States.

Visit our contact page to get in touch with us.

Unfortunately, our hotel does not allow pets.

We've got you covered with free wi-fi throughout the entire hotel!

Our fitness facility is open 24 hours and can be accessed with your room key. Fitness equipment includes an indoor-cycling bike and more. Check our hotel's amenities page for the most up-to-date hours of operation.

Located right here at our hotel, Pipers Sports Lounge & Dining is a full-service restaurant offering a variety of menu selections for breakfast, lunch and dinner. It is open daily and features big-screen televisions dedicated to sports channels and events. Relax in the summertime under the midnight sun on our open-air patio while enjoying sweeping views of nearby mountains and float plane activity on Lake Hood.

Feel free to ask our front desk about dry cleaning/laundry services.

Whether you’re in Anchorage for work or play, you’ll feel right at home in the comfortable, well-appointed lodging of our hotel. Stretch out in spacious accommodation with thoughtful perks like pillowtop bedding, free wi-fi and in-room coffee makers. Check out our accommodation options - view rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 907.243.2233 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 907.243.2233 or email us at reservations@innatlakehood.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

We offer over 5,600 square feet of flexible space for meetings, conferences and corporate functions. Seat 275 guests in theater format in the McKinley Ballroom, our largest event venue. Our hotel also provides a remarkable setting for wedding celebrations in Anchorage, with elegant venues, superb catering and a great location. Let us help you create an event that is as unique as your love. Learn more about our meeting rooms, wedding spaces, all of which offer modern audiovisual technology, energizing catering and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancelation policy that is listed on the Offer Details or within the Terms & Conditions.

It’s easy, you can join at the front desk, or join online, or call 800.549.9099.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.

The best way to get your item back is by contacting the hotel at 907.243.2233 or email us at reservations@innatlakehood.com and we’ll see if someone has turned it in.