One night stay
I have stayed here many times. It is always a nice clean room and great helpful front end staff When we went to turn Tv on in the second bedroom It did not work. The front end staff came over to help but had issues as well. She called the maintenance person to come over, he also could not understand the issue as the tv in the other room worked. Long story short, it was not a big deal to us and he brought over a nice bottle of red wine from the area as a thank you. After checking it out it was discovered that an Apple watch and charger had been left in the room A quick call to front desk and the housekeeping staff had already turned it in. What a relief, and was so appreciative of the great service and honesty of this property. Will be a repeat guest.
- Sue M
Snobby guest service and not so clean bath tub.
When we checked in the guest service only said hi. No smile.
I brought to their attention that the bath tub in our room may be dirty, guest service said housekeeping is done for the day we will check that tomorrow. Now that i have checked out i did not hear back from them, i guess its a stain on the tub. I did not get to soak in the tub.
Staff were chatting and saying that she needs a day off as shes been working for 6 straight days and she is very tired. This was during breakfast.
Made a Horrible Situation So Much Better Than Tolerable
Had to travel to Osoyoos for the purpose of getting step-dad into extended care facility (against his wishes) & convince mom to go into assisted living (against her wishes)-both have cognitive decline (dementia) & serious health problems (heart, cancer, thyroid, immune etc). Spending each day at hospital trying to convince 2 stubborn seniors with dementia they can’t care for themselves was beyond draining AND heartbreaking-I felt so mean bc it felt like bullying children BUT the staff at the Coast were so so helpful, caring, & professional they made this horrible situation tolerable. Room was clean, functional, stocked with toiletries, beds comfy with nice quality sheets, complimentary breakfast was great (eggs, pancake machine my grandson LOVED, fruit, juice, coffee, toast, milk, muffins etc), breakfast room was really clean & well monitored; overall the hotel had been fairly recently renovated, pool was clean & well maintained with a great water slide & beautiful, well maintained beach with nice loungers. Through the week I found myself confiding my struggles with mom & step-dad to front desk staff who, without exception, listened sympathetically & gave me the support I needed to do what I had to do. They also gave me a discount on the room when I had to extend my stay twice. Bottom line, I highly recommend and will be using the Coast as my home away from home on a bi-weekly basis to visit my parents.
We will stay here again!
Motel located across the road from a beautiful municipal park on Osoyoos Lake which was great for a morning and evening stroll with our dog. The room was clean and comfortable even though it was one set aside for pets. The staff were all friendly and helpful when we were looking for directions to local wineries and restaurants.
THIS IS MY HOTEL
Don’t search, good staff that know each other for a while. Good management, not too fancy, great price. Great slide in the pool for kids. I basicaly love everything about it. It is not the most luxurious Hotel but the price is great. If you want more luxury, less than half an hour from there is the Coast at Oliver that is newer but sometimes more expensive (depend where you reserve). BIG UP TO COAST HOTEL, We love you guys.
Nick and Flo and our dog Pako