Abbotsford coast hotel
I arrived at the hotel late and the employees were very welcoming upon my arrival. They offered cookies upon our arrival. Th e employees greeting us at the front desk were very friendly and engaging. Room was clean and quiet. I would recommend this hotel and would stay again.
Room was clean
Room was clean, comp breakfast was a muffin and yogurt so wasn’t quite what I was expecting. The staff wouldn’t price match the booking sites (had a pet so didn’t want to book online in case they didn’t have a pet room) but booking.com,Expedia and hotels.com all advertised $92 $98 plus pet fee and the best the front desk would offer was $107 plus pet. I figured they’d atleast price match their own price. Pillows were horrible but bed was comfortable
Coast conveniently located has a nice pool and hot tub the staff was courteous the rooms are clean. Lots of restaurants are close to Save-On-Foods a Walmart and Banks. Near USA border crossing and it’s right off the highway.
Frequent flyer, internet/wifi sucks and gym
Stay here regularly (at least 30 plus a nights a year) for work. Staff is excellent and will try to accommodate you to the best of their ability and that is the same with management. Overall, the hotel is in decent condition, but needs an update from lobby, to rooms. Excellent location. Starting to notice the heating/AC units are making lots of notice and I don’t appreciate being told that units are just “old”. Wifi is terrible, will work for a few minutes and then cuts out and makes you re-log in (annoying after a while). The gym, is a decent size for a hotel, however the equipment is dated and in dire need of replacing, especially the cardio machines. I have complained about the wifi and cardio machines often, but nothing changes (the treadmill machines has been down since September 2016 and it is now Feb 28, 2017-remains the same)..They don’t put a sign on it to say “out of order” even though it stops working within 30 seconds of you using it, but hard to lie to a frequent flyer that stay here every 6 weeks to 2 months. It might be a sign for me to change hotels (ie. Sandman that is a lot newer with more amenities even though I have been staying here since 2006. I wish they took customer complaints more serious; I can live with a dated place, but just need the basics dealt with ASAP.
The front desk staff was exceptional. They went above and beyond to help us with a few different issues. The beds and pillows were comfortable and the room was clean. The hotel is reasonably priced. If we need to be in that location again, we would stay with Coast.