Great hotel but our safe didn't work
The Canmore Coast hotel was a beautiful place to call home for 3 nights. The hotel staff was polite and the amenities were plenty. The only problem was that our room safe didn’t work nor was it swapped out. They provided us a $20 credit in lieu and offered front desk security of our personal items. We weren’t interested in leaving our personal items at the front desk and somehow $20/3 nights didn’t seem sufficient to the value of our items. Possibly $20/night would have made me feel better? Anyway, the location was fabulous and we would stay there again and if something like that happened we would request a new room.
The getaway trip with my two kids.
Good service. Fair price, Clean rooms and amenities. Restaurant overpriced big time. food was sub-par and service needs some work ( long wait for drinks and food ) not good if kids are waiting.
Staff was great when we needed help with things. Hotel was clean and comfortable.
- Willie R
Great Location and perfect service
Visited Canmore on Business and was well taken care of throughout my stay. The check-in was quick and effective, the room was clean and well appointed. Parking was easy, and the staff was very accommodating with requests. Needed a room for 2 hours to have a meeting and the staff set us up with a quiet place to have the meeting.
If i could give it a 3.5 i would
Staff very nice albeit a bit uninformed about the area.
Young kids running up and down my hallway from room to room for 90 minutes before we felt we had to leave. Felt driven out. No manager in site and no sign aside from my wife and myself that the parents had been talked to.
Uncooked eggs in eggs benedict. Was replaced but appetite was missing at that point.
Nice place nice people needs some attention to detail
Canmore Hockey Tournament
We stayed here for 2 nights located in a great convenient location in town, I didn’t’ have my credit card with me as it was lost a week prior to stay and I hadn’t received the new one in he mail and the customer service rep at the front desk was very good, just had me pre pare with my debit and added a 150 room deposit for any incidentals and that was it, very expeditious, was very impressed, upon check out, I called about 15 min prior to heading down to the front desk and she had 0a housekeeping attendant come quickly inspect the room and then had my refund ready for me at check out👍, no hassles, as I heard some nightmares of people having issues regarding hotels and credit card policies.