Stayed a couple of nights on the return leg of a short mountain park vacation. Great bed, friendly staff and a pleasant environment. As seniors we had breakfast included which was a nice touch. Would definitely stay here again!
Great location and price in Canmore
Travelling home from Vancouver and decided to try to find a pet friendly hotel in the Banff area. Banff was extremely overpriced and many hotels in Canmore were too. We found the Coast hotel to be well priced for the area and very pet friendly. The location is great with the mountains right outside. The beds were very comfortable and the room was very nice. The hotel is clean, modern with great amenities. I would recommend and stay again.
- Judy B
Unpleasant Situation made Worse
Had an unplanned trip to Canmore recently ( funeral ). Our friends from Canmore that were dealing with everything had set things up at this hotel. Some of us had rooms here and the others in various hotels in Canmore. We all experienced long waits, keys not working, rooms not serviced during the stay. All of this was brought up to the staff as well as the billing arrangements. The attitudes were that of dismissive , suggested we call accounting for the billing , and then told us we ” don’t have one ” when asking to see the hotel manager. I d be fine if was just me, we had the same experience ( for most part ) i ll let anyone else speak for themselves.
Our friends who stayed elsewhere had a much better trip ( as best you can given this situation. )
Had a few problems with the room would not recommend this property.
Ok first let me start out by saying ” in general” the Coast Canmore Hotel was ok. We however had some real problems with our room.
1st issue was how the hotel description was written. It said ” Superior mountain view -2 queen beds.” Now for me that is a room WITH A MOUNTAIN VIEW — Right – WRONG ! What we had was a view of a parking lot AND a young lady at the front desk informing us that the superior part of our room was a 2×2 patio with 2 chairs that looked out to a PARKING LOT –NOPE – not my idea of a superior room. Anyway we said ok with that but than the fun just started!! 1 st things 1st. In our room was a coffee maker that when I used it the thing leaked coffee all over the dresser nearly getting on a very expensive sweater. Luckily I was faster than the coffee ! Next was the toilet. It was constantly stopped up. Than the drains in the sink and tub very slow drain. I called American Express to let them know we decided to leave a day earlier than we planned and needed to make some travel changes. When I explained to the lady at Amx what was going on she was so very helpful and even gave us a $50.00 travel voucher. When we told the young lady at the desk about what was going on she did not even offer an ” ohh I am sorry ” she just acted as though WE HAD THE PROBLEM! She said she would have the problems fixed AND she asked to have a copy of the room descriptions that I said I had. So I gave her a copy. We told her we would be out for the day and could she have the problems fixed. We get back to the hotel that night and they had a note with a bit of candy saying problems fixed. WELL NO THEY DID NOT FIX ALL THE PROBLEMS!! The toilet still would not flush just a tiny bit of paper and it stopped up. My hubby used buckets ( trash bin) of water to flush the toilet. Than to our surprise in the middle of the night the toilet started running constantly. TRY TO SLEEP WITH THAT HAPPENING. We could not get it to stop so we slept as best as could be expected. Than the next morning the coffee maker did the same thing. Of course this time I was prepared and stopped the coffee disaster before it happened. So no coffee for us And departed by 8 am. I don’t know if we will make it back to Banff however if we do. I can tell you we will not stay at the Coast Canmore Hotel.
- Dc G
A wonderful stay
We stayed at this hotel for 3 nights. The rooms are big, clean and the beds are comfortable. We had breakfast at the dining room in the morning and the food was very good. The staff at this hotel are amazing! They are always ready to help, suggest places to see and recommend different activities. They made our vacation very enjoyable. We definitely recommend this hotel and are looking forward to returning in the near future.