Interior of the lobby with lounges at Coast Fort St. John Hotel

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 3pm
Check-out: 11am

Please give us a call at 780.332.2000 or email us should you require to check in early or request to check out late. Additional fees may apply.

The area is served by two airports, Fort St. John, BC, is home to North Peace Regional Airport (YXJ), approximately a 2-hour and 30-minute drive away and Grande Prairie Airport (CYQU) which is situated in Alberta, about a 2-hour drive from our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Enjoy swimming in our indoor pool while the kids have fun on the waterslide. Visit our hotel's service & amenities page for pool opening times and more information.

We provide free open-air parking for all our guests around the hotel. Additionally, during chilly winter nights, powered parking stalls are available at no extra cost.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

4311 51 Street,
Grimshaw, AB
T0H 1W0, Canada

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Grimshaw Hotel & Suites. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms so it is important to give us a call at 780.332.2000 or email us if you are planning to travel with a pet. Visit our hotels, pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Our 24-hour fitness centre is accessible daily and offers an exercise bike, a treadmill, an elliptical, a stair climber, a weight machine and free weights.

We don't have a hotel restaurant. However, our breakfast is free for all of our guests, so you can charge up for the day ahead. Enjoy a cold continental breakfast or make your waffle at our waffle station with toppings of your choice! Breakfast is available daily from 6am to 9:30am.

If you're in the mood for dining out, our hotel is conveniently located within a short drive or walk to numerous excellent eateries. Feel free to drop by the front desk, and we'll gladly guide you to the best dining options nearby.

Our on-site laundry facilities cost $2 per wash and $2 per dry and are open 24 hours. Detergent and fabric softeners are available for purchase for $1 each at the front desk.

Our hotel rooms are not just comfy, but also packed with great amenities! You'll enjoy snug triple-sheeted beds, free wi-fi, and a 42" flat-screen TV. Many rooms even come with kitchenettes, featuring a full-sized fridge, stove, dishwasher, microwave and a tall bar seating area. It's the perfect spot to relax during your next adventure. Check out our accommodation options - view rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 780.332.2000 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby our hotel has a limited number of playpens to reserve and we recommend to please give us a call at 780.332.2000 or email us to see what is available before you arrive. Unfortunately, we do not have roll-away cots or cribs.

Plan your upcoming small meeting or seminar with us. Conveniently situated in the heart of Grimshaw, Alberta, our hotel provides a flexible meeting venue tailored to meet your specific requirements. Whether you're hosting receptions, seminars, team events or other occasions, our adaptable space is well-suited for your next event. Additionally, we offer LCD projectors, available for a fee per day. The versatile meeting room can be utilized as one large space or divided into two smaller rooms. Check out our meeting rooms and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancelation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.