Frequently asked questions

Check-in: 3pm
Check-out: 11pm

Please give us a call at 780.423.4811 or email us at cepfd@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply for phone calls.

The hotel is about a 35-minute drive from Edmonton International Airport (YEG). Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Take a refreshing dip, followed by a relaxing soak in our indoor pool and whirlpool. We also have a steam room for you to unwind. Visit our hotel's service and amenities page for more information.

Our hotel offers secured covered parking and includes full in and out privileges for a fee per night. There are two additional parking lots across the street as well.

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

10155 105 Street Northwest, Edmonton, AB T5J 1E2, Canada.

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Edmonton Plaza Hotel by APA. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms it is important to give us a call at 780.423.4811 or email us at cepfd@coasthotels.com if you are planning to travel with a pet. Visit our hotels, pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Feel the burn at our on-site fitness centre, which is open daily and features cardio equipment and free weights. Visit our hotel's amenities page for more information.

Open for breakfast, lunch and dinner, Prestons Restaurant + Lounge is the perfect place to begin or end your day in Edmonton. Savour fresh, locally sourced West Coast cuisine, complemented by a beer, a glass of wine or a craft cocktail in a chilled-out ambiance. Don't miss our fantastic happy hour, where we offer special drink and appetizer deals every afternoon and again later in the evening!

Pack light! Ask our front desk about our dry cleaning/laundry services.

Take a break from the non-stop energy of the city and discover your urban retreat at our hotel. Relax in one of our modern accommodations featuring triple-sheeted beds, free wi-fi, a 55-inch flat-screen TV and a TOTO® Washlet. Many of our rooms offer stunning views of downtown Edmonton! Check out our accommodation options - view rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 780.423.4811 to speak with our front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 780.423.4811 or email us at cepfd@coasthotels.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

Situated in the middle of the downtown district, our hotel's flexible venues include an expansive ballroom that can seat up to 500 theatre-style, as well as several smaller rooms for boardroom meetings, intimate seminars and breakout discussions. Many venues offer built-in white boards, while others feature smart TVs, all providing free wi-fi. Learn more about our meeting rooms, wedding venues and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

It’s easy, you can join at the front desk, join online or call 800.549.9099.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.

The best way to get your item back is by contacting the hotel at 780.423.4811 or email us at cepfd@coasthotels.com and we’ll see if someone has turned it in.