Helpful Services & Amenities in Vancouver

Experience our pet-friendly hotel offering modern amenities

Some might say that our marvelous location – in downtown Vancouver, within walking distance of Stanley Park and The Vancouver Convention Centre – is our biggest advantage. But it’s far from the only perk of staying at Coast Coal Harbour Vancouver Hotel by APA.

From pet-friendly, Refreshingly Green accommodations with in-room amenities including free wi-fi and TOTO® Washlets to delicious on-site dining, a fitness centre, a heated outdoor pool and the soothing Sanatio Spa, we’ve thought of everything to make your visit wonderful. So kick back and relax – you’ve earned it.

Featured amenities

Feel right at home

Pet Friendly

Why leave your best friend behind? Bring your pet with you for an additional a $25 per pet, per night with a maximum of two pets per room.

Charger in electric vehicle

Electric Vehicle Charging Stations

As part of our commitment to being refreshingly green, our hotel offers two Sun Country Highway electric vehicle stations.

Fitness centre with free weights and ellipticals

Exercise Gym

Our on-site fitness centre offers a wide range of cardiovascular machines and free weights and exercise stations.

Additional amenities

Electric Bidet Seat (TOTO® Washlet)

Our APA branded hotel bathrooms all feature TOTO® Washlets, a signature feature from APA hotels in Japan. Trust us - you're going to love your TOTO®!

Heated outdoor pool

Take a dip in our heated outdoor pool, followed by a soak in the whirlpool; both are open year-round.

Conference Facilities

Our conference facilities provide the perfect setting for events of up to 500 people.

24-Hour Front Desk

Both our front desk and concierge desk are available 24 hours a day for your convenience.


Stop by and enjoy a drink at Prestons Restaurant + Lounge. 

Free wi-fi

A Coast Hotels brand standard, all of our accommodations include free in-room high-speed wi-fi for your convenience.

Ice Machine

Our ice machines are located on every fourth floor of the hotel.

Dry cleaning/laundry service

Pack light! Ask our front desk about dry cleaning/laundry services.

Optional Housekeeping

Daily housekeeping service is available; you can also skip it as part of our Refreshingly Green program.

Phone Service (In-Room)

Enjoy free local phone calls from your room.

Valet Parking

The property offers valet only parking. Parking is $43.55 per night and includes full in and out privileges

Vending Machines

If you need a snack, our vending machines are located on the same floor as the pool and fitness centre.

Wakeup Service

Rise and shine! Please call our front desk to arrange for a wakeup call.

Wheelchair Access

Our hotel offers accessible room types with in-room features built to accommodate individuals with limited mobility.

In-Room Refrigerator

Each of our guest rooms includes an In-room refrigerator, so you can stock up during your Vancouver stay.

24-Hour Security

A front desk agent and concierge clerk are on premises 24 hours a day.


Please inquire with our front desk agents for recommended babysitting services.

Beauty Salon

Poised offers hair, eyelash, wax and nail services.

Copy Service

Need something printed? Ask a member of our front desk team.


Our hotel has three guest elevators.

Fax Services - Front Desk

Ask a member of our front desk team for assistance with sending or receiving faxes.


Looking to brighten someone's day? There are two florists near our hotel.

Free Coffee (In-Room)

Jump-start your day with a cup of coffee or tea, offered for free in your room.

in-room climate control

Adjust your room's temperature with our in-room climate control.

Safe (In-Room)

Each of our guest rooms includes a safe, so you can keep your valuables locked up.

Luggage storage

Drop off your bags and explore the city! Luggage service is provided through our concierge desk.

Currency Exchange

Currency exchange is offered through our front desk agents.

ATM Machine

Need cash? We offer an on-site ATM in the hotel lobby.

Triple-Sheeted Beds

A Coast Hotels brand standard, our triple-sheeted beds provide a clean, crisp welcome to slumber.

55-Inch TV

Each of our guest rooms offers a 55-inch flat-screen television.

Large Format Liquid Soap and shampoo Containers

Our botanical-based bathroom amenities are provided in large format containers to help reduce the use of plastic.

Business Centre

We offer a public computer for our guests to use, located on the second floor. Temporarily not available.

Salt, towel and flower at spa
Woman getting a massage

The spa

Unwind at Sanatio Spa

Experience pure relaxation at Sanatio Spa. Discover a wide range of soothing treatments, provided in an atmosphere of warmth and sincerity that celebrates the Japanese concept of Omotenashi.


Eat like a local

You don’t have to go far for a great meal while you’re in Vancouver – just stop by Prestons Restaurant + Lounge, the signature eatery right here at our hotel. For our hotel guests, enjoy an all-day happy hour on both food and drinks.