We stayed at the Coast Hotel for 2 nights for a business conference. The rooms were good but a bit tired. The carpet was stained in areas and the shower could use a good bleaching around the grout. Otherwise it was clean and the bed was very comfortable. The WiFi was pretty terrible the first day but vastly improved on day 2.
The hotel staff were very pleasant. As our conference was on the day of our check-out the hotel staff accommodated a late check out which was much appreciated; however, about 10 minutes before we were to check out, we attempted to gain entry to the 2 rooms on our booking and the key cards had been deactivated. The only way front staff would allow us entry was to have the person who booked clear it with them (which I appreciate, for security reasons) but as that person was in the conference, it was frustrating to have to pull them out to get the all clear when the key cards still should have been activated in the first place. It was a bit of a rigmarole. The staff were very kind though.
The Conference was done very well and the food was great. The Cascades Casino and Match Eatery were both fantastic to visit. There is a Starbucks in the hotel lobby as well which was very convenient. Free parking is always nice!
Overall, not a bad hotel. If we have future events to attend here, I would have no problem returning; however, for personal trips, I may look elsewhere.
Always a pleasure to stay here!
This is a great place to stay. Staff are super friendly and accommodating. The rooms are always clean and spacious. The location can’t be beat – great local restaurants within walking distance. Thanks!
The room was fine but it is a nightmare trying to park on weekends with all the casino and event guests as they don’t designate any hotel parking. I would not recommend for someone with a car. Have stayed a couple times now and the issue is still not resolved in spite of MANY complaints that they have apparently received. We would arrive back at hotel on Friday and Saturday evenings and have to drive around and around for ages trying to get a spot.
Another good stay.
We stay at the Coast Hotel and Convention Centre every year for the CRA convention and everything was perfect as usual. Nice clean room, comfortable bed and linens and friendly staff. Dinner and brunch in the convention centre was also very good.
- Trudy L
Did the job, could use a facelift
Had the suite in the 6th floor. Room was clean, a little out dated and freezing cold when we entered but decent size for the price. Balcony was nice.
Rooms could definatley use an update/facelift.
Hotel badly needs an after hours restaurant or something. No food after 11 pm which is kinda annoying when there is a casino open til 4am.
Overall hotel is about 3*