Welcoming and Comfortable
We stayed here as we were in town to attend a family funeral. The staff were very helpful, warm and welcoming. The rooms were clean, comfortable and had everything we needed. Having a mini fridge and microwave were very helpful. We were unable to find a dog sitter so being able to bring our dog with us was one less stressor we had to deal with during a difficult time. Staying in a place with wonderful, warm staff and a comfortable room, made being there for a difficult time much easier and we truly appreciated being able to stay here.
Wait for Renovations to be complete.
They were in the process of renovating the check in area and check in was slow. Room was not ready and we patiently waited. There is no pool, laundry or fitness facilities. Room was in dire need of an update, felt old, dirty and in need of repair. Cupboards were screwed closed. Would not recommend unless they do a complete remodel including the rooms. The only positive note was that they have EV charging.
Comfortable and friendly
Though the property is dated and undergoing renovations, we really enjoyed our brief stay. The staff members were really attentive to making the kids feel welcome. The lobby being closed for renovations was weird but manageable. The selection was more than I expected for a complimentary continental breakfast.
5 mins from BC Ferries !
We stayed here with our pets when the weather was poor and the ferries were cancelled. Despite being under renovation, the hotel functioned well and was quiet. The staff were very accommodating when extra requests were made. The bfast was as advertised. Would certainly stay again renovated or not.
Due to ferry cancellations, we arrived at the Coast Tsawwassen Hotel at10 am after an overnight flight. The staff was very helpful. We were able to have a complementary breakfast and check into our room at 10:45am at no extra cost. Also, there was free taxi sevice to and from the shopping mall and also, a free shuttle to the ferry. Due to an accident, we had a 3 1/2 hr wait in line up to the ferry. Our driver was excellent and so patient. Thank you for making our delay getting home to the island like an extended vacation.😊
We will definitely stay there again.