Interior of a Suite at Coast Calgary Downtown Hotel

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

The hotel is about a 25-minute drive from Calgary International Airport (YYC) on Deerfoot Trail NE/AB-2 S from Airport Rd. Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Unfortunately, our hotel does not have a swimming pool or hot tub. Visit our hotel's service & amenities page for more information on what we offer.

Experience the convenience of self-parking at our hotel. Check our service and amenities section for detailed pricing information.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

610, 4 Avenue Southwest,
Calgary, Alberta,
T2P 0K1, Canada

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Calgary Downtown Hotel & Suites by APA. Feel free to reach out to us by phone 403.231.1000 or by email at if you have further inquiries about our pet rooms and are planning to travel with a pet. Visit our hotel's pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Stay on track with your fitness goals in our fitness centre, which offers a range of machines, weights and exercise stations. Check our hotel's amenities page for the most up-to-date hours of operation.

We don't have a hotel restaurant, we provide an affordable on-the-go breakfast to kickstart your day. Enjoy a microwavable breakfast sandwich featuring egg and cheese, with your choice of protein: sausage or bacon on an English muffin or a biscuit. Additionally, choose from milk, juice or water, and select two items from the following options: muffin, yogurt, granola bar or whole fruit.

If you're in the mood for dining out, our hotel is conveniently located within a short drive or walk to numerous excellent eateries. Feel free to drop by the front desk, and we'll gladly guide you to the best dining options nearby.

Guests have access to our coin-operated laundry, available daily. See our service and amenities for pricing information.

We pride ourselves on our all-suite, fully stocked accommodations tailored for both family and corporate travelers seeking an extended-stay experience. These well-appointed suites are designed to provide a sense of relaxation after a day of travel, business meetings, or exploring Calgary's numerous attractions. Explore our accommodation options and take a look at our inviting rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 403.231.1000 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 403.231.1000 or email us to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

Experience the perfect setting for small gatherings and seminars within our cozy and intimate venue. Our space is thoughtfully designed to provide a conducive environment for productive discussions and collaborative sessions.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancelation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.