Our philosophy is simple: We take care of our ambassadors so that they can take care of our guests. This simple concept allows our brand and each Coast hotel to be successful.

The Coast Hotels Experience

Coast Hotels recruits our ambassadors based on their skills as well as their passion for outstanding guest service. To us, hiring top-notch people is just good business. And so is helping them grow and thrive.

As an employer, it isn’t just about how we run our business, but also how we can impact our ambassadors’ lives. That’s why we provide a number of training programs to help grow and develop everyone who works at Coast. These programs include:

  • Targeted Orientation
  • Role Specific Training
  • Specialized Coast Customer Service Training
  • Personal Professional Development & Career Planning

Other benefits include: extended health and dental plans, paid training, discounted hotel rates for staff and their friends and family, recognition and service programs, uniforms, social events and a chance to give back through volunteering and fundraising initiatives.

Leadership & Accountability

At Coast, we believe in leadership and accountability. We believe everyone has the opportunity to show leadership in their role, and that leadership is integral to our success. We help our leaders measure their individual success, and work to develop up-and-coming leaders to enable them to grow within the company, through our leadership framework.

Corporate Responsibility

At Coast Hotels, it’s important to us to support the communities where we live, work and play – and so we offer programs that support our ambassadors volunteering for charities and events on a local, regional and national level.

Coast cares about protecting our environment too. Learn about our Coast Green practices that help protect our environment and our eCoast Meetings program that, together, strive to make our hotels, as well as the meetings that take place within them, as environmentally friendly as possible.