Front desk on West Beach Inn, a Coast Hotel

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 4pm
Check-out: 12pm

Please give us a call at 805.963.4277 or email us should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 15-minute drive from Santa Barbara Airport (SBA) via US 101 S. Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Take a dip in our heated swimming pool and relax in our bubbling whirlpool. Open daily. Visit our hotel's service and amenities page for more information.

Free outside parking is available on the property.

We recommend to call our Central Reservations line at 800.716.6199 or email us at if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

306 West Cabrillo Boulevard
Santa Barbara
CA 93101, United States

Visit our contact page to get in touch with us.

Only certified service animals are permitted at our hotel, and no other pets are allowed.

We've got you covered with free wi-fi throughout the entire hotel!

Our hotel does not have a fitness center you can go for a run on the beach just across the street or partake in a yoga stretch on the sandy shores. Please refer to our service and amenities page for a list of available amenities.

While our hotel doesn't have a restaurant, we provide a free grab-and-go breakfast served in the lobby every morning. Additionally, feel free to visit our front desk each night to enjoy our free poolside wine and cheeses from the local area. Please inquire at the front desk for serving times.

Our hotel is conveniently located just a short drive or walk away from various excellent dining options. Feel free to visit the front desk, and we'll be happy to guide you in the right direction.


Our on-site laundry services are accessible every day, and you can purchase detergent and fabric softener at the front desk. Additionally, we provide dry cleaning with same-day service. View our amenities & service page for more details.

Freshly remodeled and filled with thoughtfully designed features, the lodgings at our hotel offer a cozy retreat in the center of Santa Barbara. Relax in rooms and suites equipped with free Wi-Fi, plush robes, flat-screen TVs and functional work desks. Explore our lodging choices - take a look at our various accommodation options.

Our hotel does not offer connecting rooms. We recommend reaching out to us directly and conversing with our front desk team at 805.963.4277 or emailing us to explore possible arrangements for booking two or more rooms situated beside or near each other.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 805.963.4277 or email us to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

We accept the following cards: Mastercard, Visa, American Express, Discover Card and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.