frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 3pm
Check-out: 11am

Please note that check-in and check-out of our hotel will be completed at our adjacent sister property, The Downtown, a Coast Hotel. Additionally, please give us a call at 867.993.5346 or email us at midnightsun@yukonhotels.com should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 15-minute drive from Dawson City Airport (YDA) via Klondike Hwy/YT-2 N. Get directions from the airport to our hotel. If you're flying, and don't have a car, we offer a free shuttle to and from Dawson City Airport. We recommend making bookings for airport pick-ups by contacting the hotel at 867.993.5346 or email us at midnightsun@yukonhotels.com.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Unfortunately, we do not have a swimming pool. Visit our hotel's service & amenities page for more information.

Free street parking is available for duration of your stay. Our hotel also offers free pick-up and drop-off to guests on regualrly-scheduled commercial flights at Dawson City Airport (advance bookings are recommended for pick-ups).

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

1054 Third Avenue, Dawson City, YT Y0B 1G0, Canada.

Visit our contact page to get in touch with us.

Unfortunately, our hotel does not allow pets on the premises other than certified service animals.

We've got you covered with free wi-fi throughout the entire hotel!

Unfortunately, we do not have a fitness centre. Visit our hotel's service & amenities page for more information.

Enjoy a drink from our extensive carefully crafted cocktail menu at Midnight Sun Lounge, and pair it with some delectable light bites, all prepared with a nod to Yukon's culinary traditions.

Unfortunately, our hotel does not have a laundry service. However, our nearby sister hotel, The Downtown, a Coast Hotel, has a coin-operated laundry facility that is open every day. Detergent and fabric softener are available for purchase at their front desk.

Experience luxury and relaxation at our hotel. Our rooms are equipped with a range of modern amenities such as free wi-fi, flat-screen TV, mini-fridge, premium coffee maker and a well-appointed ensuite bathroom  Each room also features triple-sheet bedding for added comfort. Please note, all rooms are accessed by at least one flight of stairs and there are no units on the ground floor Take a look at our room options.

Unfortunately, we do not have connecting rooms. We suggest that you contact us directly at 867.993.5346 and speak with the front desk team to see how we can accommodate booking two or more rooms beside or close together.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of pack'n'play to reserve and we recommend to please give us a call at 867.993.5346 or email us at midnightsun@yukonhotels.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have cots.

While we may not offer event space, we provide exceptional group accommodation deals, whether it's for your group gathering or wedding in Dawson City. Our friendly team and hotel amenities are sure to make your group's stay comfortable and enjoyable. Learn more about our group block accommodations.

We accept the following cards: Mastercard, Visa, and American Express. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.