Room service delivery charge excessive.
$4.00 fee for room service is excessive, it makes a simple hamburger into a $25.00 item. Think carefully before ordering from room service or consider other alternatives.
All in all, this was a good hotel, my preferred choice in Kamloops.
- Paul S
great family spot
we loved the room and the staff was great. the pool is inside…which isnt my favourite…but the kids loved it. the tiles around the pool are really slippery so take your crocs! very clean and the eco amenities were good too. we will be back.
My husband and I checked in for one night as a stopover on the way back to Vancouver. Upon entering, we were greeted by a nice bright lobby. Check in was quick (less than 5 minutes) and the front desk staff was efficient. The room and washroom were large in size, bright, comfortable & clean. The couch, bed and pillows were likewise comfortable. We likewise loved the pool and spa. Definitely a hotel worth coming back to.
Great experience, would go out for meals instead of restaurant
Pretty good. Restaurant wasn’t as good as I thought it should be for the price. Room was laud when trying to get 1 year old to sleep. Crib was not in the room I had to ask again once we got there and wait for it. But those aren’t problems that really bothers me. The smell of smoke was lingering near the front desk from cigar smoke outside the entry doors. And smelled like pot in our room slightly when we arrived but didn’t last long.
One night stay
Initially disappointed to be allocated this hotel on a tour, but our minds were quickly changed. The hotel is about 6km out of town, near retail parks and several other hotels, but the attitude of the staff,the cleanliness of the room and the atmosphere about the place meant we were glad to stay there. The room was spotless, with a tiny balcony, which could have done with a chair for relaxing. Our room didn’t have much of a view but it would have been nice to sit and get some fresh air. We didn’t use all of the facilities, but it looked a pretty good option for a two or three night stay in Kamloops.