Lobby of modern hotel

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 3pm
Check-out: 12pm

Please give us a call at 250.563.0121 or email us cininfo@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 15-minute drive from Prince George International Airport (YXS). Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Take a dip in our indoor pool, followed by a soak in the hot tub or sometime in the sauna. Visit our hotel's services and amenities page for more information.

There is plenty of free outdoor parking options around the hotel, featuring four parking lots in total.

We recommend is to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

770 Brunswick Street,
Prince George, BC
V2L 2C2, Canada

Visit our contact page to get in touch with us.

The Coast Prince George by APA hotel is a pet-friendly hotel that not only welcomes dogs, but we have even accommodated everything from cats, lizards, rodents, birds and even bear cubs to stay with us.

Why leave your best friend behind? Bring your pet with you for an additional fee per day. Plus, our team can tell you all the best dog parks around town. We have a limited number of pet rooms it is important to give us a call at 250.563.0121 or email us cininfo@coasthotels.com if you are planning to travel with a pet. Check out our pet friendly page for more information.

We've got you covered with free wi-fi throughout the entire hotel!

Open daily our modern fitness centre includes treadmills, ellipticals, a yoga studio, free weights and more. Check our hotel's amenities page for the most up-to-date hours of operation.

The signature restaurants at our hotel are anything but ordinary. Savour fresh Japanese fare at Shogun Japanese Steakhouse, the only Teppan-style eatery in the city, or stop by Winston’s Resto-Bar, a relaxed restaurant with a great happy hour. From hearty breakfasts and healthy snacks to dinner and cocktails, there’s something to satisfy any appetite. Don't feel like going to a restaurant? No problem! You can just order food to take home instead.

Our on-site laundry services include a charge of $3 for washing and $3 for drying, available daily from 7am to 11pm. For your convenience, detergent and fabric softener can be purchased on-site. Inquire at the front desk about our dry cleaning options to ensure your clothing receives expert care during your stay.

Cozy, comfortable and equipped with thoughtful extra amenities, our guest rooms offer an ideal starting point for your exploration of the Northern Capital of BC. Check out our accommodation options – view rooms.

We are happy to provide you with connecting rooms. We suggest that you contact us directly at 250.563.0121 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 250.563.0121 or email us cininfo@coasthotels.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

With over 10,000 square feet of flexible, thoughtfully crafted event spaces and a central downtown setting, we serve as the perfect canvas for intimate gatherings, grand conferences and everything in between. With a legacy of being a top-tier wedding destination for over fifty years, we've mastered the art of hosting memorable occasions.

Explore a variety of rooms, ranging from the refined and cozy George Evanoff room to our Grand Ballroom – a standout among the city's largest venues. Learn more about our meeting rooms, wedding spaces and group accommodations.

We accept the following cards MasterCard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to, but not after, 4pm local hotel time on the day of arrival to avoid penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.