frequently asked questions

Check-in: 3pm
Check-out: 11am

Please give us a call at 403.227.5199 or email us cinfinfo@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply.

Coast Innisfail Hotel in Innisfail, Alberta is about 1 hour north of Calgary International Airport (YYC), depending on traffic, weather and road conditions. The drive is approximately 106 km, making YYC the closest major airport for people arriving by air.

Edmonton International Airport (YEG) is another option for people driving into Central Alberta. The hotel is about 1 hour and 15 minutes south of YEG, with a drive of approximately 119 km.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Unfortunately, Coast Innisfail Hotel does not have a swimming pool or hot tub.

Yes, free outdoor parking is available for cars, crew vehicles, semi-trucks and trailers, plus RVs and buses. Block heater plug-ins are available in parking spots for cold winter nights.

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

5004 - 42 Avenue, Box 6173
Innisfail, AB T4G 1S7
Canada

Visit our contact page to get in touch with us.

Yes, Coast Innisfail Hotel has pet-friendly rooms and welcomes dogs and cats for a daily fee. For everyone’s comfort, pets must be leashed or in a carrier in public areas and should not be left unattended in guest rooms.

We've got you covered with free wi-fi throughout the entire hotel!

No, Coast Innisfail Hotel does not have an on-site gym or fitness center.

No, Coast Innisfail Hotel does not have an on-site restaurant. There are several nearby dining options in Innisfail, Alberta, including pizza, café-style meals, fast food, Chinese food, sports bar dining, Persian cuisine, Indian food, donair, steak and casual family-friendly restaurants.

No, Coast Innisfail Hotel does not offer laundry service.

At Coast Innisfail Hotel, you can book queen, king, two queen, premium two queen and accessible king room types in Innisfail, Alberta. Room options are available for solo stays, couples, families, friends and people who want added accessible features. Rooms include helpful in-room amenities such as free wi-fi, air conditioning, a mini fridge, microwave, coffee and tea and a 55" TV. Select first-floor rooms are also pet-friendly, based on availability - view rooms.

No, our hotel does not have connecting rooms. If you would like rooms close together, please call 403.227.5199 or email us cinfinfo@coasthotels.com and our team will do our best to place your rooms nearby, based on availability.

Cots and playpens are not available at Coast Innisfail Hotel, but one crib is available upon request. Please contact the hotel before your stay so the team can confirm availability in advance. You can call 403.227.5199 or email us cinfinfo@coasthotels.com to request a crib for your stay.

Planning a wedding in Innisfail or attending one nearby? Our Innisfail hotel is the perfect place to stay. We’re just minutes from beautiful local venues and offer group room block discounts to make your celebration even easier.

We accept the following cards: Mastercard, Visa, American Express. Cash and debit (Interac) can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

It’s easy, you can join at the front desk, or join online, or call 800.549.9099.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.

The best way to get your item back is by contacting the hotel at 403.227.5199 or email us cinfinfo@coasthotels.com and we’ll see if someone has turned it in.