Check-in: 3pm
Check-out: 11am
Please give us a call at 780.778.4537 or email us cwcrinfo@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply.
Frequently asked questions
Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.
What are the check-in and check-out times?
How do I get to the hotel from the nearest airport?
Edmonton International Airport, YEG, is the closest major airport to Coast Whitecourt Hotel. It is about 204 km away and the drive is typically around two hours, taking AB-2 north, then Highway 16 west, and continuing on Highway 43 north toward Whitecourt.
Whitecourt Airport, is close to the hotel and is mainly used for general aviation and industry-related flights, with no scheduled passenger service
What if I find a lower price online, will Coast Hotels match it?
Yes! If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.
Does the hotel have a swimming pool/hot tub?
Unfortunately, Coast Whitecourt Hotel does not have a swimming pool or hot tub. For a swim or a soak while you are in town, the Pembina Gas Infrastructure Aquatic Centre, located inside the Allan & Jean Millar Centre at 58 Sunset Blvd, is a popular local option for year-round indoor swimming. For seasonal outdoor fun, the Whitecourt River Slides and the splash park at Festival Park are great alternatives. You can also browse our Services and Amenities page to see what is available on-site.
Does the hotel have onsite parking?
Yes, free outdoor parking is available at Coast Whitecourt Hotel for guests arriving by car, or RV. Parking is uncovered, self-serve, and complimentary. The lot includes 2 accessible parking stalls and 8 EV charging stations. Valet parking is not available.
Can I modify my reservation?
We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.
Do you have any last-minute hotel deals?
Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round.
What is the address and phone number?
3527 Caxton Street
Whitecourt, AB T7S 1P3
Canada
Visit our contact page to get in touch with us.
Is the hotel pet-friendly?
Yes, Coast Whitecourt Hotel offers pet-friendly room options and welcomes dogs and cats for a daily fee. For everyone’s comfort, pets must be leashed or kept in a carrier in public areas and should not be left unattended in guest rooms.
Is there free wi-fi?
Absolutely! free wi-fi is available throughout the entire hotel!
Does the hotel have a gym or fitness center?
Yes, keeping your health in mind. Our fitness centre is open daily and has a treadmill, stationary bike, and a weight machine.
Does the hotel have an onsite restaurant?
Our onsite restaurant, Green Gables Restaurant & Lounge, offers a welcoming mix of Canadian and Greek-inspired cuisine, featuring steaks, grilled favourites, hearty soups, sandwiches, and fresh salads. Pull up a seat at the bar and enjoy cocktails, catch the game, and unwind after a long day, all without leaving the hotel!
Does the hotel have a laundry service?
Yes. Coast Whitecourt Hotel offers coin-operated guest laundry from 7am to 9pm. Visit our Services and Amenities page to learn more.
What type of room can I book?
You can book a range of rooms and suites at Coast Whitecourt Hotel, from queen rooms to options with two beds. Every room includes free Wi-Fi, air conditioning, a coffee and tea maker, a 42" TV, a work desk and chair, an iron and ironing board, a hair dryer, an in-room safe, and guest room windows that open. Kitchen rooms add a full stove, mini fridge, pots and pans, dishware, and glassware, ideal for longer stays. Check out our accommodation options - view rooms.
Does the hotel have connecting rooms?
No, our hotel does not have connecting rooms. If you would like rooms close together, please call at 780.778.4537 or email us at cwcrinfo@coasthotels.com and our team will do our best to place your rooms nearby, based on availability.
Are cots/cribs/playpens available?
No, cots and playpens are not available. Cribs are available upon request, so please call at 780.778.4537 or email us at cwcrinfo@coasthotels.com the hotel in advance and our team will confirm availability for your stay.
Does the hotel accommodate wedding guests?
Planning a wedding in Whitecourt or joining loved ones for a celebration nearby? Coast Whitecourt Hotel offers a convenient place to stay, with easy access to local venues and group room block options to help keep wedding travel simple for your guests.
What type of payment is accepted to pay for a room?
We accept the following cards: Mastercard, Visa, American Express. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.
What is the cancellation policy?
Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.
How can I sign up and become a Coast Rewards Member?
It’s easy, you can join at the front desk, or join online, or call 800.549.9099.
What perks can I enjoy as a Coast Rewards Member?
As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.
But that's not all, the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.
Can I redeem my Coast Rewards Points when booking a hotel room?
Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.
And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.
How do I report a missing item?
The best way to get your item back is by contacting the hotel at 780.778.4537 or email us cwcrinfo@coasthotels.com and we’ll see if someone has turned it in.