Clean, comfortable stay.
Had fourth floor room with 2 double beds, large bathroom with generous size spa bath – shower over spa bath. Found rooms a little stuffy though and had to have windows open. Wifi was fine – slower in the evenings. Friendly staff – can recommend.
- Debra S
Smaller than a cabin on a cruise liner!
The outside of the inn looked very inviting. Very modern and we wete greeted by a lovely staff member. We were given our keys and went to our room only to be greeted by a room about the same size as a cabin on a cruise liner. The bed was only a double and the smallest we’ve come across in all our travels around the world. The bathroom was definitely cabin size. I complained but was told the inn was full! As they already knew our tour group was coming in well ahead of any last bookings why did we receive a room which would normally be set aside for a single person. She didn’t take my complaint well. So I slept on the floor. Trouble is our tour group is booked here for two nights. On the positive it is situated close to town next door to a good restaurant and the room is clean and quiet. My advice is to make sure when booking you know what type of room you are getting because according to staff member there are different rooms.
- Cherie M
Love this hotel but wifi is unreliable!
The High Country Inn has always been a favourite place to stay while in Whitehorse. The past few years, their internet has been awful. In this day and age when you can’t log on and you have to use your phone’s date and bluetooth to get to your internet on your laptop is quite unacceptable. The hotel is clean, comfortable, quiet and with friendly staff. I
4 nights at this hotel in bigger room
good things: clean, roomy, beautiful big bath with giant jacuzzi, good staff, okay restaurant, pretty quiet, nice bedding, automatic front doors, close to everything in town, big tv, good wifi.
not so good: yellow water from bath hot water tap until you run it for a minute or two, carpeted floor in bedroom, smelled like cooking at meal times,
- Leslie K
Tired, dated, cramped room
The staff was pleasant and efficient. The location was not bad, within walking distance of the downtown. The room was depressing and we stayed away from it as much as possible and were glad when it was time to check out.
The main reason for all the problems is the narrowness of the room. It is only a couple of feet wider than the length of the bed. So to get to the window or other side of the bed, one has to navigate that channel, ducking to avoid the TV hanging on the wall and squeeze through the 6″ space created by the straight back chair that is in the corner. The table, which is big enough to serve the purpose, has to be folded down or it will partially block access to the walking space at the foot of the bed.
There is no room for a dresser and no room to easily open a suitcase wide. There is no room for a comfortable chair – just the straightback chair and desk chair.
The hallway in the room is narrow and made worse by suitcases lined up along the wall and the bar fridge that takes half the width because the fridge in the sink/stove/ fridge unit is not working.
The kitchenette is poorly equipped with the absolute minimum number of spoons, forks, etc. Only 2 glasses, no wine glasses, no cutting board. The sharp knife was a a serrated butter knife. I could go on and on.
By the way, garbage pick-up for the dumpster below the window is at 5:45 am.