Helpful staff, lousy beds
One of the beds in our first room was terribly saggy in the middle. My sister developed such a stiffness in her neck after that first night that she couldn’t even turn her head whatsoever until after we returned home and she got in to see her chiropractor. The hotel’s “fix” was to place a board between the mattress and frame. When we told them we weren’t satisfied with the “repair,” they accommodated us by moving us to a new room, but we found one of the beds there had had the same issue and was already “fixed” with a board. They did accommodate us and switch us to a third room where the beds were in better order. If you’re looking for a really solid night’s sleep, I’m sorry to say this is not the place. The staff were helpful and accommodating, but our trip was affected by our poor sleep and a fair amount of our time was used re-packing and moving our things from room to room. I hope they get better beds soon, but I know that is a significant expense, so who knows?
Great Place to Stay with Family
We stayed one night on our way to Stehekin. We brought our family dog. There was plenty of room for two kids, two adults, and our dog. The room was clean, and the kids loved the pool. We’d stay there again.
Nice place to stay
Stayed here for a couple of nights on a business trip. Very clean and spacious room. plenty of room with a king sized bed. Room was bright and cheery. Restaurant was slow and the food a tad undercooked. The waiters were friendly though.
We stayed for 2 night with our 2 dogs on the first floor of the hotel. It was very easy access for our dogs and every staff we’ve encountered were very friendly to our dogs. We had to book our two nights from different websites, and the hotel front desk has made it easy to link the bookings together. Location is very nice and center. We can easily leave our dogs in the room for a short period of time so we can walk to nearby cafe to grab lunch.
The downside is there’s no ventilation in the washroom and no microwave either.
I love the fact they have 24 hour coffee in the lobby.
This is Wenatchee after all - Pros and Cons
In town for a conference and this is right there at the (really nice) conference center.
Pros- Location. Can’t beat it if you are there for a conference. Within walking distance to everything. Half the rooms face the river (albeit it is far away) and I did not notice any noise form the train tracks. The room was clean, bed comfy, water pressure in the shower great and all the hot water you cold ask for and pretty much right away. Good room coffee and up to date charging stations by the bed. The pool and hot tub are awesome! Really a nice set up…mostly.
Cons-When I commented to some others about the thin walls, loud in wall A/C and a few others “cons” they all just kept saying “This is Wenatchee after all” I come from small (ish) town so I get it and taking that into consideration makes this place really stand out as a great place…that said however…the walls are VERY thin. The first night I had a hard time sleeping due to the noisy a/c unit so the second night I decided that I would prefer to be a bit warm over the noise. Instead I get to hear my neighbors having fun. I have nothing against fun..I tend to like fun but I really wanted some sleep and ended up turning the a/c/ back to drown out the neighbors. The pillows were like bad mashed potatoes (lumpy). The bathroom was small and without ventilation so beware…
Bottom line-When considering this is a smallish town this is a nice place. I would not hesitate coming again but I would try for a room without neighbors.