Not very impressed with the condition of the hotel. Needs updating. Front desk staff was not very friendly. Hotel is close to restaurants. Plenty of parking. Breakfast in the restaurant was good. Helpful staff.
Not my Favourite
The rooms were dated, the restaurant was not good, and the elevators were slow. I expected more from this reputable chain. I will say, however, that the staff were friendly and accommodating, as we were there for a hockey tournament and they put up with a lot from us!
The hotel was O.K.
.The hotel was average considering the price to stay there. It has a nice lobby, but the rooms could use updating! Very small bathroom where the shower and toilet is. Mattress was hard (not firm), just hard!
Nothing, I mean NOTHING special
I’ve been in a lot of hotels in my life. This one was, at best, unexceptional. There is NOTHING that stands out in my mind as pleasant, especially for a price of $166/night.
Room: television was exceptionally small; I wasn’t there for the TV in any manner, but it’s too small for the room. No microwave. Shower had inadequate pressure. Toilet ran slowly. Bed was great, as were the window dressings, allowing for darkness. Peripheral noise from adjacent room was loud, and the sound of their door was jarring.
Noise: I have NEVER, and I mean NEVER, been in a noisier place. And I’m not talking about people, which is always expected. If you plan on getting a good night sleep here, do NOT pick the eighth floor; you are beneath the restaurant and lounge. Can’t say I enjoyed listening CLEARLY to the piano, directly above me, on both Saturday and Sunday nights. And, there was some compressor, or some such “device” which cycled, on and off, every two to three minutes, all day, and most of the night. It was NOT the refrigerator, it was under or beside the room somewhere. All I know is that it was absurd. Good grief, you don’t design restful spaces by putting them in proximity to unwanted/unexpected noises.
Restaurant: the food was good, I cannot say exceptional, but it was enjoyable. Service? Lackluster. The waitstaff was obviously more interested in closing up after breakfast than keeping coffee refilled.
Overall: the ONLY saving grace was the view of the river. Otherwise, I could not give this hotel any more than a two of five rating. Is it better than a chain hotel? In premise, yes, but in execution, for the money, I have to say it was overpriced, especially for an uncomfortable stay.
I would possibly choose this accommodation again given the opportunity, only to give it one more chance. But I would be extremely hesitant to do so.
Always a good stay!
We booked a room for New Years Eve as we attended a show at the convention center.
this hotel has a sky bridge over, so very easy access and no driving. Always a good stay here. they have a nice pool area, and they allow pets which for us is a must!. Nice restaurant and bar on the top floor. Only disappointment on that is that they are only open from 7am ish to 9am or so. then not open again until I believe 4 pm. Not convenient if you are a mid day arrival as we were. Room was comfortable and clean as well as modern. had a small fridge no microwave. Free wifi as well.
We have stayed here many times over the years and its always been a good experience for us.