the benson

a coast hotel - portland, oregon

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Traveler Rating

Cleanliness
Sleep Quality
Value
Service
Location
Rooms
Excellent
 
1005
Very Good
 
612
Average
 
214
Poor
 
90
Terrible
 
49

Most Recent Traveler Reviews

Weekend getaway

I would recommend offering some rooms that have more luxury bedding similar to the Westin and their heavenly bed marketing approach. No real amenities like a swimming pool or hot tub. They did have complementary wine tasting and coffee in the morning. Both on the low end of the quality spectrum.

- M9606GQrosem

Stuck in the Elevator

Albeit this hotel is beautiful in design and the grander is exceptional. The staff and maintenance were left to be desired. Elevator 3 apparently was having issues and I wasn’t the only person that had been trapped on the elevator that weekend. Perhaps shut it down and put it out of service until you get a proper company to come in and repair it. Staff upon hearing this were “oh that elevator again” or “Im sorry, heres your bill have a safe trip home”.

- markrobinson1975

Swanky and Nice

This was a charming historic hotel that was close to downtown. The entire staff was delightful and kind. The room was nice and bed was very comfortable. It was all top notch. However, for those who are light sleepers, there is the problem of the A/C unit clicking on and off throughout the night. Also, the bathroom is a little small and because the placement of the faucet is far away from the sink basin, water runs everywhere.

- michaelannn2017

Great experience!

Great location in walking distance to everything we wanted to do. Excellent staff. Gorgeous hotel. Glad I upgraded to a suite. Extremely comfortable bed. Definitely will be back again. Exceptional value.

- L2688JTnicolew

Perfect base for business and vacation trips

Perfect base for business and vacation trips
Good hints available at the front desk and house keeping
Perfect breakfast with good ham and cheese omelett to start the day
Many breweries in walking distance as well as the PEARL district

- thomashL654BZ