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the benson

a coast hotel - portland, oregon

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Traveler Rating

rating for this hotel's Cleanliness, 4.5/5 Cleanliness
rating for this hotel's Sleep Quality, 4.5/5 Sleep Quality
rating for this hotel's Value, 4.0/5 Value
rating for this hotel's Service, 4.5/5 Service
rating for this hotel's Location, 4.5/5 Location
rating for this hotel's Rooms, 4.5/5 Rooms
Very Good

Most Recent Traveler Reviews


Classic hotel with a great downtown location

We enjoyed the Benson for the old school lobby, great downtown location and friendly staff. A good place to stay while exploring what Portland has to offer. Lobby is comfortable with a variety of seating, bar service and check out the mezzanine upstairs for a quiet space to hang out in the morning or afternoon. Room was clean with firm beds and plenty of towels in the bathroom, too.

- thousandking

A Beautiful Hotel with a twist

The Hotel is absolutely gorgeous! The Lobby is spacious and yet inviting with a sitting area by a fireplace. The Chandeliers in the Lobby offer just the right amount of light and are beautiful. The Room was clean and the bed was extremely comfortable. The shower had one of those rain shower type heads which feels amazing. Since it is downtown it is within walking distance of Chinatown, Powell’s City of Books, and the Shanghai Tunnel Tour. It is also only a 10 minute drive to Pittock Mansion. The only ONLY negative to me is that the Valet Parking is spendy at over $40.00 a day. The twist is that the Hotel itself is supposedly haunted. I went around taking pictures of this amazing place and one picture came out…..strange. I took a picture of an empty hallway and the picture came out “foggy” even though the second picture taken seconds later was fine. Can’t explain it but there you go.

- twalker847

Good, not great

The shower in the hotel had an opening, so after every shower the bathroom floor would be wet. There was not much the hotel can do about it, and I overheard other guests mention the same thing, so moving to another room wouldn’t have helped either. In addition, the sink facet was so close to the back of the sink, it overflowed on the counter even when you’re just trying to wash your hands. The hotel staff was subpar, didn’t seem like they valued our business or cared if we returned or not. Whenever I asked a question, it seemed like I was disrupting their day staring at the computer screens.

- Nhi D

Excellent downtown hotel

This is a very elegant old hotel with remodeled, clean, large, and high ceiling rooms. The staff is very friendly and helpful. The location is great for the downtown area and walk able to all the main attractions..

- dapfelberg


Stayed here as part of 35th wedding anniversary trip. Absolutely loved the central location as we paid the $5.00 all day pass to use the trams and visited many tourist spots. Easy to get back to train station on tram. Elegant ,comfortable room.

- Voyager582973