Amazing check in!
Just wanted to give kudos to Summer at the front desk. Not only was she professional and efficient she was the highlight of our day! It was my husbands Birthday and also retiring in the next couple months and she made sure to make him feel special ! We love your hotel and thank you for hiring someone as special as Summer
Big room, friendly staff and a great location. Summer was incredibly helpful and informative during check-in. We stayed here for one night and it was definitely a good experience. I would stay at the Benson again with no hesitation.
Lovely hotel, superb service throughout
Discovered this hotel a few years ago and it’s been our go-to since. Classic wooden paneling, marble floor, with a full piano bar and full menus for excellent in-restaurant or room service breakfast, lunch, and dinner. Everyone on the staff is extremely helpful, haven’t met a grouch yet! The hotel also has a good-sized ballroom on the first floor (Bel Canto society was there last night, having rented a Baldwin piano for their event as there is no resident piano other than the bar), and an event or small convention facility in the basement that looks well equipped and versatile.
Classic charm renovated with great style
Beautiful lobby to greet guests. Check-in was quick. The carpeting in the halls was replaced and it was beautiful. Nice touch of happy hour drinks in London by. Would stay there again. The rooms are decorated beautifully and the bathroom shower was great!
Outstanding hotel, location, amenities, and extras!
Decided to do a last minute stay at The Benson just recently as a way to celebrate my wife’s and my 10th wedding anniversary. We were already going to be dining at El Gaucho, so the hotel was nearly a last minute addition. Very glad I did.
I booked a junior suite and we ended up with a 6th floor room. The room itself was tastefully decorated, with plenty of space (around 400 sq. ft.). Bathroom and furnishings were very nice too. The bed was billed as a king, but it was clear it was a California King. Still very comfy as it had a Tempurpedic mattress. The only problem I had was getting woken up by hearing someone yelling down from street level in the middle of the night. My wife slept through it all.
When we arrived at the hotel, we were asked if we were there for a special occasion. After telling them about our anniversary, the hotel offered us sparkling wine and chocolate covered strawberries when to celebrate our visit. And, also gave us vouchers for a free desert at El Gaucho and an appetizer at the onsite bar. What a fantastic touch!
Staff was friendly and attentive, and the lobby of the hotel is reason enough to visit, or at least just peek your head in.
My wife has suggested we make this a yearly event. We live fairly close by, but I think it’d be worth staying again soon.