Wow! What an incredible experience we had at The Benson! Rooms were comfortable and spacious, customer service superb and lobby cozy and elegant. George and his staff were excellent…welcoming, attentive and knowledgeable! George made certain our stay in Portland was enjoyable, helping us with an itinerary, complete with printed maps and restaurant suggestions! After long days of touring, the complimentary beer and wine were quite welcoming! We appreciated the extra safety and sanitizing efforts. Never have we had a better hotel experience, and my husband is a Lifetime Platinum member at Marriott. Thank you, Benson Hotel staff!!
Excellent… one of the great hotels of North America. Great feeling of 19-20th century America. Extraordinary care and maintenance of the property. Stairwell Museum is a real trip. Love it. Service was exceptional in spite of virus. The difficulties of sanitization and cleanliness were well addressed.
Historic feel with 21st century standards
A great hotel! All the spaces have an authentic 1900s feel to them, but the rooms are done up to today’s standards with excellent bedding and amenities. The bathroom is on the smaller side, but is well done with high quality materials, and most importantly water pressure and flow is impressive.
When coming back to Portland I will very likely stay at the Benson again.
Excellent, as always
My wife and I just completed a motorcycle trip down and up the coast with a last night before home staying at The Benson. In short, their service and attention to detail are excellent. Without batting an eye they assisted us with our motorcycle luggage and directed me to their secured garage for parking. Every member of their staff was attentive and kind. That evening as we waited for our Uber to head to dinner we observed the manager checking on each employee, ending outside with the valet, where after he finished speaking with the valet he picked up several small pieces of trash that had happened to blow up onto their sidewalk. It’s that kind of care throughout. We have stayed 4-5 times now and each time their service is top notch. Even with Covid they are going above and beyond in hospitality. This time we stayed in a junior suite; VERY spacious (especially for the Portland market) with great views. I highly recommend. We’ll be back soon!
Benson is excellent
We have stayed here once or twice before; this one was a “get away from home after months of COVID isolation” visit. We felt quite safe, with staff following the face-covering expectations and us declining cleaning of the room during our stay. The room was spacious and felt very clean, with good air conditioning. Solid Internet, good TV. Nice perks with a glass of wine in the bar each night. We didn’t eat at the restaurant, El Gaucho, this visit as we preferred to seek out restaurants with outdoor seating. We had a very nice stay though. Great hotel. PS. Check out the historical photo exhibition in one of the stairwells!