the benson

a coast hotel - portland, oregon

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Traveler Rating

Cleanliness
Sleep Quality
Value
Service
Location
Rooms
Excellent
 
986
Very Good
 
603
Average
 
210
Poor
 
88
Terrible
 
48

Most Recent Traveler Reviews

Maybe I'm just getting old but...

I really want to like the Benson hotel. My wife and I have been staying here since the
1980s. Maybe as I’m getting old, my sensitivity to sound has increased but it seems that there is more noise penetrating the rooms. We were in a penthouse suite (room 1413). There were the usual nighttime sounds of trains, ambulances, garbage trucks, car horns – but this time, it seemed that even the ambient sounds of the street were louder. Imagination? Nope. This time i actually brought a decibel meter with me to see if i was going crazy. In a normal, quiet, standard bedroom, whether in a hotel or in a house, a comfortable sleeping background sound is around 37db. In room 1413 it was 44db. I happened to measure room sounds throughout our road trip and the Benson was the highest – all others being at around 36-38. Maybe it’s the insulation around the windows? Don’t know. Just know that it is noisier than it should be.

- abearfellow

Amazing Service from incredible staff

This hotel exceeded my expectations. The lost art of subtle luxury and extravagance at an incredible value. I would stay at this hotel again and recommend anyone to stay here and enjoy the beauty and warm reception they provide.

- Tupence30

Lovely lobby, great location, tempurpedic beds with delightful pillows and dreamy sleep!

After having traveled over 4 million miles on American Airlines and over 2 million on United…. primarily for business but also very much with my husband and children. I generally rate the comfort of a hotel based on the quality of its beds, pillows (and hopefully duvet) as well as the cleanliness/roominess of the bathroom and the water pressure of the shower!! The Benson had incredibly comfortable beds (especially if you like tempurpedic beds which I do!) and crazy-comfy pillows and bed coverings. Excellent! The bathroom was a bit small (only one sink) but still ok… and the water pressure was great, so all was on target for a good stay.

Room service was timely, friendly, helpful, and very tasty both for our late arrival dinner and our early breakfast.

The front desk team was so very gracious upon our late arrival after a long drive in a nasty rainstorm. They were also very helpful each time I needed further assistance.

The lobby bar is not only beautiful, but also lively with live jazz in the evenings. Many people thought so… the place was packed, but I was still able to ask the bartender for a drink to take to my room so I could sip it while snuggling into the comfy bed and reading my new book from Powells…. yes, Powell’s is just about 2 blocks away…. what a fabulous combination! Rainy night, book from Powell’s, nightcap for sipping and the comfiest of beds for relaxing after a long day of college searches with teens.

The Benson was a fabulous choice and I’d definitely return. If Lewis and Clark is the college of choice for our high schooler, then The Benson will be my hotel of choice when visiting!!

- 2beans2000

Beautiful historic hotel

We loved this hotel, but do NOT expect the room to be like a newer hotel room.
We picked this hotel for what it was A ROOM IN AN OLD CLASSIC HOTEL.
The room was pretty standard in size, bathroom was a little small, but then again the hotel was built in 1913! We didn’t expect a big bathroom.
Overall, very nice place to stay! Very walkable to a lot.

- 663kristin

One Night Stay

Not being able to check in until 4pm meant we had to wait until after an event to check in arrived at hotel and was unable to get room service at 11pm. Thermostat in the room did not work. Staff was great, friendly and very helpful. All in all it was an overly average stay at an overly expensive hotel.

- BangaloreJACK