Yellowknife Coast Fraser Tower Hotel
Excellent hotel to stay in our Aurora Hunting trip. Staff were friendly and helpful. Rooms were comfortable and clean. Breakfast were good and simple. Over all experience were very good. Will stay here again next time we are in town.
Convenient and Comfortable
There were 6 of us staying in a 2 bedroom-1 bathroom apartment at Coast Fraser during our 4d/3n aurora-hunting tour in Yellowknife. Our apartment was airy, clean and had a large living area and a small kitchen. The sofa-bed in the living area can easily accommodate 2 people. We cooked our breakfast and dinners in the apartment, using the utensils provided (groceries must be bought at the supermarket – including basics like oil, salt and pepper which are not provided). The hotel also provided dish-washing liquid and laundry detergent for a fee.
The hotel amenities include washing machines and dryers on a couple of floors (you had to pre-pay using a laundry card) and a small gym.
Overall it was convenient and comfortable for us, but we would have liked to have an additional bathroom considering we were quite a large group of 6 and had to queue to use the toilets.
We also had arranged aurora-hunting activities with an independent tour company, therefore airport-hotel pick-up were arranged separately by our tour guide.
I stayed in coast Fraser tower in sep 2016, two bedroom (king bed, queen bed)for two people . The room is spacious as it can actually accommodate 4 people but we expected to spend much time in hotel we prefer single room for each person .
I must say it is a good choice as the bed is comfy and it is important to have enough sleep as every night we go out to chase Aurora. The breakfast is good and the kitchen is furnished (but without seasoning such as salt and pepper, oil, etc) there is a supermarket around 8 minutes away and we cook every night .
The cleaning service can be better though ,as I found fingernail in the drawer of the king’s room . I told the staff and they clean it the next day . There is no shuttle bus for this hotel between airport too. Other than these , I think it is a good place to stay for Aurora trip .
The suite was very comfortable, and we has a huge king-size bed. The kitchen came in handy for snacks. Most memorable was the helpful, friendly front desk staff. One arranged a ride with another guest to see auroras. We had a lovely view of Tin Can Hill from our bedroom, and we walked there several times.
Service not good
My first impression was good even the hotel is a bit old. However, that impression totally changed. There was water leakage above the toilet bowl that I asked to fix it. The guy said it’s unable to fix it but asked the guest upstairs took the shower carefully. Also, the hotel was full so we were unable to change. Then, it’s not my issue, I paid it and I got the water leakage bathroom.
Secondly, I stayed 4 nights and I needed to change to another room(upgraded room) on 3rd night due to no rooms for the room type that I stayed, I knew it when I made reservation. When I checked with the front desk, the guy said I needed to check out at 11am but cannot enter to another upgraded room immediately. They couldn’t have special arrangement for us. What the hell. Then the front desk guy allowed me to remain the same room, however, it’s none of his business to deal with the refund of the difference. I really doubt all staff there just didn’t provide a good service, just mentioned it’s not their issue…..what quality it is. Wifi also terrible, unable to connect most of the time. I won’t recommend this to anybody.