Deteriorating Service and Amenities
I have stayed here many times over the last 10-15years. It seems that every time I stay that service deteriorates. The night check in person did not even smile as I checked in or even ask if I had stayed there before and was familiar with the amenities. Seemed as if she didn’t care at all. I also called down a few time to the front desk on my second night around 9:30pm and there was no answer. I went to the lobby and there were no front desk staff. The biggest complaint is with regards to housekeeping. I arrived to only one set of towels for a 2 bedroom room and a dirty washcloth on the shower curtain. Over the next 3 nights the maid never even made the bed, picked up pillows that had accidentally fallen or provided a second set of towels despite a note being left. Normally hotels will replace the glasses in the bathroom daily. The maid did not even replace the glass or wipe the sink. Room and hallway carpets are being worn and there is a smell of cigarette smoke in the halls on every floor. Probably won’t be staying here again even though I travel to Yellowknife nearly monthly.
All the amenities +
I was there for work. But I would absolutely recommend this for work, personal, anything. It was an apartment. The kitchenette had everything you needed, including a dishwasher. Great cost-benefit!
It is only blocks away from downtown – an easy walk to wherever you want to go.
We stayed here recently for one night. The view was awesome and the staff were very friendly. The apartment was a good size, clean and functional.
There was advertising in the room for a dinner that they no longer offered which seemed odd. Otherwise all was great, we would stay here again.
Christmas in Yellowknife
We stayed in two two bedroom suites for 3 nights on our way to Hay River. There were 8 of us including a 1 year old baby. The Coast Fraser provided a pac’n play and bedding for the baby.
The 2 bedroom suites are LARGE, as this was an apartment building previous to becoming a hotel. Each suite contained a full kitchen, fridge, microwave, stove, some have dishwashers, pots and pans, dishes, coffee maker, toaster, etc. It is well located in Yellowknife, 4 blocks away from the main street (Franklin Street) and a taxi ride away from Old Town. Quiet and convenient. Breakfast was not anything to write home about but sufficient and appreciated when travelling. Nice long hours for breakfast too! They do provide dinner each night in the lobby for an additional cost. Nice idea after long trip to Yellowknife. Saves you from finding a restaurant. Beds were very comfortable. Great visit. Everything in Yellowknife is expensive compared to southern Canada.
Staff were very pleasant and helpful. We were able to see Aurora Borealis (Northern lights) from our suite window on the 13th floor!
Not plot so ok stay
Not pleasant room, very smelly, carpet is old.
Kitchen appliances work, however, cooking utensils are not that clean
very very slow WiFi,very
essential sauna/steam room is not working.