Coast Fraser Tower

coast fraser tower

yellowknife, northwest territories

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Coast Fraser Tower

Traveler Rating

Cleanliness
Sleep Quality
Value
Service
Location
Rooms
Excellent
 
57
Very Good
 
52
Average
 
7
Poor
 
8
Terrible
 
5

Most Recent Traveler Reviews

Very nice Yellowknife hotel

This place is not cheap (competitive for Yellowknife though) and the suites are very large with a fully equipped kitchen (stove/oven, fridge, dishwasher), large living room and bedroom. The front desk service was very good – several staff helped us out with questions and tips. The rooms are showing a bit of age but not yet at the point of being annoying. The one thing that was annoying was the low flow taps in the bathroom – it’s ridiculous to have that with Great Slave Lake a 10 minute walk away. In fairness, I suspect that this is not the hotels fault but some ridiculous regulation that forces them to do this. The hotel is about a 15 minute walk from downtown and even in the cold that was not a problem but of course if you have a car it is not an issue at all.

- Amlan G

Far from worth it

Very expensive hotel for very little satisfaction. Wood construction building so it’s very very noisy. Lots of people that live here so the regulars kind of rule the place. Very spacious rooms, comfortable beds, great TV in the main room only and lots of channels to choose from. Internet signal was strong. Shower was a pain to figure out and the tub would not drain. All in all there are better places to stay in Yellowknife for less money.

- wolfden

Spacious with great views

The room was rather spacious with a functional kitchen that is very convenient when you visit in the heart of winter. The two bedroom unit we stayed in has a balcony offering a fantastic view to open up and relax your mind. As tourists who booked with Aurora village, this hotel is a short walk away from their office. Staff is mostly friendly and helpful. One off case was a younger staff only providing me with a phone number to call the cab myself when I requested a cab ride scheduled before sunrise. A later attempt with another staff when I returned from my aurora-viewing was a breeze.

Note: If you plan to fly out on the first flight, do not go to the airport too early. I arrived at the airport two hours ahead of time at 4:40 AM and the airport was not open yet while the ambient temperature was way below -20 C….

- Yang-Chieh C

Not Great

Apartment was not very clean, in fact we found clothes belonging to a previous guests still in the draws, breadcrumbs and food particles in the cutlery draw, dinner plates had residue food still on them etc. When we took the clothes down to reception and mentioned the room was not clean, we were told that it had been a very busy day and the rooms only got a “Quick Lick” but they did apologise. We also said there was no oven trays or ovenware in our room and we were told that we are meant to supply that ourselves which was frustrating as we had bought food to cook in the oven. The told us the local shop would have what we needed. I was dumbfounded when I realised we were expected to buy the oven wear but not as dumbfounded when I asked for a tea towel and dishcloth and the person at reception did not appear to know what that was and came back with a bathmat and bath towel. Actually he said just leave the dishes and the cleaners can do them the next day. We stayed three nights and on the 4th day after still not getting internet access we vacated early and went elsewhere. We were told that there was an issue and it was effecting everyone in town however we were able to connect at other places including the visitors centre and local coffee shop. While checking out another guest was complaining that it had been 2 days and the TV that had been taken away for repair had still not been returned and her phone was still not working nor of course was there any Wifi. To be fair the bed was very comfortable.

- patricia p

Dangerous

There are certain things that you want from a reasonable hotel. A comfy bed, a warm shower, clean room and maybe the ability to relax in front of the TV. Fraser Tower is clean and the the bed was comfy. But when we stayed in early January the TV viewers was not working and my wife nearly got scolded in the shower. When we phoned the front desk they suggested we resolved this by not having a shower and said that the do have plumbing problems on the top floor. They said housekeeping could solve this but they weren’t in yet. Housekeeping eventually arrived and came to see us. The nice lady apologised but said they did have plumbing problems. We asked for a room where we could have a shower.

No one in this hotel seemed to know what they were doing. The manager was on vacation and their was no deputy. The front desk manager had only been their a few weeks and had no clue. The housekeeping manager had only been their 2 months and tried but couldn’t solve the plumbing problems. They eventually refunded us but why did this happen in the first place and why was their no one who knew what was going on.

- Kiteperson