Spacious rooms but need improvement on servicing
The rooms are comfy and spacious.
We sleep late after the aurora tours the previous night and we missed the scheduled house keeping service around 10 am. We called the front desk from 11 am till 8 pm for many times for towels and garbage disposal but no one attend to our needs. The front desk staff is not helpful.
Coast Fraser Tower in Yellowknife, NWT
The front desk handled our reservation, needs and questions with great courtesy and consideration.
The guest internet service was functional for only one of our 6 nights stay.
This is of great concern for business travellers, and for all who wish to keep in touch with their friends and families.
Clean, spacious, bit dated
We booked this hotel with Arctic Tours Canada in a package. It is good value. And you get free breakfast – good selection of foods. And also free tea selection from downstairs in the lobby. We had 2 rooms. Both were spacious, and clean, but note hotel is old-fashioned style.
- Janice S
Disappointing stay, run down rooms, poor to no internet service.
The hotel is very much showing its age. As a hotel that advertises as suite/apartment style rooms, the kitchen utensils (cookware, plates, glasses, etc) is minimal and very cheap feeling. Rooms are generally quiet; the hotel is a mix of apartments and hotel rooms. There is a “continental breakfast” that consists of breads, cold cereal, packages of instant oatmeal, some apples and oranges, and low rent yogurt. Among the poorest offerings of breakfasts I have seen yet. Very little effort made there. Internet was very, very slow, and completely off for two days of my stay. Hotel said they are still waiting for a repair at time of writing. Most businesses would have had the problem solved at this point, and internet works other places in town, so it is just the Coast Frasier that can’t get it together. There is no business centre.
I have stayed at many Coast properties and this hotel does not live up to the name. Will probably not return. There are other options for suites style hotels in Yellowknife that I will return to instead.
Attending a funeral of a family member
Excellent service overall, I would recommend the Coast Fraser Tower in Yellowknife, NT.
Service was excellent, the view from the room was excellent, free breakfast and coffee was fantastic. The value for the room was excellent, room was very clean and huge.