Disaster at our house
We spent over 3 months at this hotel because of a disaster at our home. The service was poor. I was told that I would accumulate points and so I assumed that the front desk guy set us up as he assured us he did. We had two rooms at a very high cost per night that accumulated thousands of dollars in expense. A few months later I checked to see how many points I had and was told that I didn’t have any. Even after contacting the higher ups, they did NOTHING for us. They got their thousands of dollars and I got nothing. It was loud at night which was really hard when we had to get up early each day for work. Would never stay here again.
Full kitchen suites
The suite is spacious with clean & comfortable beddings. As mentioned on the hotel website, they come with full kitchens. I found 3 frying pans, 2 cooking pots in my suite. All are in terrible broken conditions. Besides, broken scale also found in the bathroom. Photos attached. Quite disappointed.
- Marcjai J
Pleasant but noisy
Our suite on the 11th floor was beautiful: two bedrooms (plus a pullout couch), a mini kitchen, and a balcony with a breathtaking view of the city. However, this time of year their are Aurora tours, and people are coming and going at all hours. The walls are paper-thin, and you can hear anybody making any noise, at any given time, on our floor and the floor above.
The Wifi SUCKED. If you’re used to being able to do anything with your phone, forget it.
Spring Break Adventure
Travelled to Yellowknife with our International student to offer a unique experience and for us to explore a part of Canada not yet seen. The Coast Fraser was acceptable but does need some updating and renovations as furnishings and kitchen were dated. Staff were courteous and helpful. Breakfast was limited continental style, no hot offerings. A bit out of the way for walking distances, especially when is was -34C while we were there. Overall this converted apartment complex does have potential, but was lacking for the price paid.
Excellent stay and conveniently located
I and my family (4 of us) stayed in a suite on the 10th floor of Coast Fraser tower for 7 days in Jan 2018. There were 2 bedrooms, a bathroom and a kitchen, large lounge with tv, and a balcony – although at minus 30 degrees we didn’t make much use of that! Everything was very comfortable for us, although the kitchen, which had all we needed, could do with a bit of an ‘update’ Some reviewers have commented on the breakfast, but there was plenty of food for everyone in the hotel – toast, muffins, yogurt, jams and honey, butter, (cold) boiled eggs, hot coffee and different types of tea, and fruit! For us, no complaint at all except for the painfully slow internet (perhaps the fault of the telco rather than the hotel) – a good chance to read books or talk!! The staff were all very friendly and helpful. As for location – even in minus 30 degrees, it was only a 5 to 10 minute walk up to the main street and shops, and there are plenty of restaurants in the vicinity also. Overall, we enjoyed our stay at Coast Fraser and we would strongly recommend it.
(This reviewed is copied from my Yellowknife forum post)