coast blackcomb

suites - whistler, british columbia

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Coast Blackcomb Suites at Whistler

Traveler Rating

Cleanliness
Sleep Quality
Value
Service
Location
Rooms
Excellent
 
395
Very Good
 
460
Average
 
165
Poor
 
65
Terrible
 
36

Most Recent Traveler Reviews

Lovely stay in a lovely area

Main part of my honeymoon was here and we were absolutely thrilled with the room. The kitchen provided everything we needed to be able to have some of our own meals while the breakfast provided was great, as well. Can’t wait to return!

- Kevin S

the Coast

The coast is a beautiful hotel right on the mountain. The scenery is amazing, so green and don’t be surprised if see bears or any other wildlife. It has quick access to the shuttle to go down to the village. Me and my mom have made it an annual thing to go back every year in the summer!

- Katrina C

Very pleasant and helpful staff

We were just up at Whistler over this last weekend. We didn’t realize that a major event was scheduled over the weekend. Our preferred Hotel, The Nita Lake Lodge, was fully booked. When we called a resevation desk for another choice, we got a generic reservation service in Vancouver. I am always uncomfotable with Hotels who use this type of service. The lady was helpful, and directed us to the Coast Blackhomb suites. Very quiet location just out of the Village. Very good staff. Unfortunately a few problems. The lady in Vancouver had been quite adamant that this Hotel had a free shuttle and transfer service. Upon arrival we found that this was not the case. We spent $40.00 in taxi fare to get to and from our favourite restaurant for supper. Secondly, there is no restaurant in the “Hotel”. Although a free, hot breakfast was part of the reservation, you could only have it, along with all the other guests, in what I can only describe as a vey small mess hall. Bottom line is, I don’t like surprises. The Coast Hotel rate, even for the studio we had {all that was left}, was far too expensive! Even by Whistler standards. Although we very much enjoyed the peace and quiet, and the very good service of the staff, I would not recommed this facility. You could go just down the street to the Four Seasons Hotel for a very similar price, and much superior attention to detail and amentities.

- Charles C

Fantastic place!

Staff is super friendly, always ready to help.
The rooms are pretty large and spacious, it has really good wi-fi, kitchenette with all the necessities, the sofa bed was comfortable too, the bathroom is a good size and the shower great. The pool was great as well.

- Gerardo D

Hard beds, forced early checkout, did not feel welcome

We got a family suite for a one night stay.

Good points:
Place looks solid, nice spacious non-smoking balcony, kitchen.
Nice pool and two hot tubs.
Shuttle to village.

Bad points:
Bed was the hardest I’ve ever tried to sleep on. Have slept in many hotels, this is hardest bed ever. Woke up in pain constantly during the night, in pain in morning so I could hardly move. Husband used to be in hotel business and said that the harder the bed, the cheaper it is for the hotel so they don’t have to replace as often.

Pull out mattress in living room very old, so every spring felt. My children slept on that one.

Service: Front desk tried to sell me that if I want a place for my children to sleep (it was a reservation for 4 and we paid $400) I’d have to make up the fold out couch myself. I told them that’s unacceptable and they then sent someone to make up the bed.

Checkout: We didn’t get the room till 4pm, and they then insisted very abruptly and inflexibly that we HAD to check out at 11AM the next morning and not a minute later, this is not the norm. A normal hotel (particularly where you pay that much) has more flexibility. Do not feel that we go our money’s worth out of the room.

Buffet: apples, bananas, some cereal, toast and muffins. They had a waffle station but nothing nice to put on it, just some syrup and packets of jam. No protein, except some bare hard boiled eggs… no ham, no scrambled eggs, no hash browns or bacon or anything else warm. Every Best Western has a better breakfast buffet than that, a let down for the price.

Overall I felt like the quality of the place was a let down for what we paid. I felt like they wanted to take our money and get us out, like we were imposing instead of valued guests. Beside the fact the bed was so hard I couldn’t sleep, I would have expected this level of discomfort, corner cutting and brusque service from a motel charging $90/night, not a $400 per night.

Will definitely be trying any other hotel next time we go to Whistler.

- Britta C