Great shuttle service and friendly staff. The room was comfortable but a bit dated, and the bathroom lacked enough soap. I found the location good, at least it offered shuttle service which was prompt and quick, and found the room to be the right temperature. Wifi was fast in the hotel which was a nice perk, and beds ok.
I would like to recommend this hotel to all of my friends . The room clean pleacent at the front desk .
I was very happy to stay in this hotel, and now on I am staying it was my best hotel we stayed in.
Terrible shuttle service
The hotel is quite dated. Our room was noisy due to traffic. Try to get a room away from the busy road. The restaurant wasn’t open when we arrived. We waited 45 minutes in the cold and rain for the shuttle to pick us up at the airport.
We stayed here the night before we flew to Mexico for vacation and the night when we came back, both times we had a lovely clean room and a very prompt airport shuttle service. But where they truly excelled was when I got home to Victoria and found that I had left my car keys in the room. I called the front desk at the hotel and they promptly found my keys and arranged for them to be shipped back to me via UPS. They followed up with me and made sure I had received my keys. This is the type of above and beyond service that is not expected but is so pleasant to receive!
- Joey B
Location to airport terrific. 24hr Shuttle service was great. Good value hotel for a short stay. We used the stay, park, and fly package. Hotel rooms could use small updates. Our toilet seat was loose and our 4th floor room looked out over the roof of the lower level so not much of a view. We were there 1 night before and 1 night after our Mexican holidays so it was perfect fpr us regardless.