== mixed feelings ==
We were received with the gruff question “name?”
I then found I had to pay $13 for parking, unlike the woman before me, because I “had reserved and paid through Expedia . . . ”
The renovated room was fine for the money paid, quiet even by the elevator, perhaps because we reserved with Expedia? I liked the free newspaper. The location is close to the airport but not much else.
We had decent meals with lovely service at the White Spot, a strange name for a restaurant.
Handy But Not Overly Pleasant
We stayed here for one night after arriving in Vancouver. The hotel itself is not nice to look at from the outside, but inside it was fairly modern and well looked after. Our room on the other hand was not so great, old tatty paint work and in need of a make over. The room was a little noisy as the hotel is next to a very busy road.
There was a TV which looked like it was about 20 years old, but the other facilities were fairly good. We didn’t pay a huge price for this hotel but it could have been a little bit nicer I thought. So ok as a one night stay but I wouldn’t want to stay here any longer.
- Andy O
The hotel doesn’t have scheduled pick ups at YVR so you have to call the hotel when you are ready to be picked up. I was told the driver would be 10 minutes, well 30 minutes later and watching every other hotel shuttle go by the guy wasn’t there. There was a couple waiting as well. When she called to find out where the driver was, the hotel employee argued with her saying she didn’t call or wasn’t waiting in the right area. We finally arrive at the hotel and I get to my room. The room was nice, clearly renovated in the last 5 years however the windows were definitely original as they were thin and I could hear the traffic. I finally lay down and all I can hear is this base pounding. I called down to the reception at 12:30 am to complain and they guy said oh that’s the pub they are closing in 15 minutes. Then he says the bylaws state they have to turn the music off at 1 am…..well that’s not 15 minutes. The receptionist will just give you times he thinks you want to hear. Needless to say, if you want to get picked up at a decent time from YVR and/or want to sleep before 1am DO NOT STAY HERE.
sticks need to be removed
the hotel is adequate , the shuttle service helpful . The issues revolve around the front desk staff , most of whom are reasonably civil . One of the younger females would seriously benefit from having that hockey-sized stick surgically removed from her posterior however. She needs reminding that she neither built the place , not owns it , but merely extends her hand to the customers who pay her salary. The gym closing down at night does not particularly assist guests in need of working off some jet leg . Otherwise , mediocre to middling in all respects .
Went the extra mile
my family stayed here for two nights in late July/early August 2016 in two rooms. Very comfortable, friendly, easy to get to by car and bus.
I left a camera charger and battery behind and the hotel kindly posted them back to me (UK) at no cost – Thank You!
Would use again.