We visited this hitel end of June, family of 6 people, 2 rooms. When we arrived the person at the reception asked for a credit card to reserve a deposit for the rooms. Something did not work with the card terminal, he tried 4 times with my father’s card and with mine. In the end we hot our room. The day after we visited Vancouver and we niticed that our credit cards were not working, we had to pay in the restaurant with the cash we had… when we arrived back in the hotel that evening our rooms were emptied, our luggage was put in storage. The reason we received was tgat our credit cards did not work. It was weekend and we could not reach our bank back in Europe (9h time difference). The hotel allowed us to get 1 room with the left over cash we had on us. The result was that 2 out of the 6 had to sleep on the floor that night. The Monday after we called our bank and found out that it was due to the multiple errors the man at the reception had with our cards that the cards were blocked. We will never visit nor recommend this place to anybody
Served our needs…perfectly
We chose this hotel for its convenient location close to the airport and it served all our needs. Our fresh, clean room faced the ally so being away from the street it was very quiet. We turned on the a/c upon arrival to cool the place down then used the small open windows for fresh air during the night. Beds were very comfortable. The double queen room was large with a large closet at the entrance, microwave and fridge, and a long stretch of counter making a very nice usable space for working at the computer. In the morning we enjoyed a complimentary breakfast from WhiteSpot complete with bacon, sausage, scrambled eggs, smashed pots, coffee – super delicious. We did take-out for the breakfast and enjoyed it in the comfort of our room. Front desk staff was efficient and courteous. The free shuttle to the airport, running every 30 minutes, was a bonus.
Skip this one
On arrival room was not clean, there were old lollies, pills and money on the floor. Had not seen a vacuum cleaner. There was a bunch of black hair on the sheets and in the shower.( neither me or my husband have black hair) Next day room was not serviced. Aircon was too noisy to be used but aircon from next room kept us awake anyway…
Location was close to airport and free shuttle service was the best thing about our whole 3 night experience. Discussed issues with management but am awaiting reply
Comfortable, clean, convenient
I had an overnight stay here to do an airport pick up and it was great. The shuttle to and from the airport is reliable and efficient. I arrived around noon and was able to check in right away. The room had everything i needed and was clean and comfortable. The location is not that interesting (light industrial meets inner suburbs) but it’s quiet and leafy. I walked to a supermarket nearby (about 15 mins walk) and walked to a great Malaysian place nearby for dinner. There is a bus stop outside to take you downtown if you like. The staff were efficient and polite.
Staying at the Coast Vancouver Airport Hotel
We chose this hotel because it was only a short walk to the wedding we were attending. The hotel was decent, but it’s starting to show its age. The room was neat and clean, except for a bit of mold in the bathroom.
The front desk staff were not very friendly. No smiles from these two. On the plus side, they did give us our room early.