Great location to be in the city and able to get away from city
Easy location to access From ferry vial trans link services, great place to have a conference because of the rooms, both hotel and meeting rooms that give a more relaxed environment to engage with participants.
Pre Christmas Break
Dated property with excellent, professional staff throughout. Rooms are large & airy with great balconies & view of English Bay. Decor and facilities are very dated but very clean. Ours had an old but very handy kitchenette. Upper floors have had furniture updated withing the past 10- 12 years.
- Allison P
No safety bars in bathroom
The hotel was fine. I had a very bad fall in the bathroom as there was no safety bar or other device in the bathroom. the rubber mat in the tub slipped under my foot. The hotel staff was most solicitous.
A great surprise
Attended a conference at the hotel and because it was pet friendly I brought my dog and kitten. Surprised that my room was almost a suite, with full kitchen and sitting area, large bathroom and small outside balcony.
- Sue Anne L
Great service and location, tired hotel!
This hotel offers a great location next to English Bay and the sea wall, great restaurants close by, good transit access and a big pool. The staff were genuine in their service and helpfulness. We were offered an upgrade in our room and free parking upon arrival. The hotel itself however is in need of some modernization in terms of its decor and in the suite we were in, the pull out sofa was so uncomfortable that we got a cot and took that mattress and put it on top of the pull out mattress to try to get some relief from the springs in our back. Some stains on the carpet and marginal amenities in the kitchen which we made some of our meals in.