Great Location and price
We had a great stay and would stay again, everyone was friendly and very helpful. Location was great, walking about anywhere. Room was clean and beds were comfortable, very quiet neighborhood. Nice little Hungry Bear Café on the Hotel site. Great Italian Restaurant just around the corner ask the staff, I don’t remember the name!
Outstanding Customer Service
I have stayed here when business has taken me to Penticton but that was a few years ago. When I had to go again I booked here because I remembered the excellent service I received from the staff in the past and this time was no exception. I had left my phone charger in the room but didn’t notice until I was home. I called the hotel to arrange to either go back and get it myself or for them to send to me. The front desk offered the option of having my charger dropped off to me as the Manager was going to be driving through my area later that day and I could arrange a place to meet her. I thought that was an exceptional offer. Later that afternoon there was a knock on my door and the manager had come to my place to drop off the phone charger – I didn’t even have to leave my house – she came to me. It was so very nice of her to do that and I really appreciated it – service like that is rare and the Coast should be proud to have Jackie representing their brand.
Weekend at the lake
We needed a room that was reasonably priced and pet friendly. This fit the bill. Air conditioner was loud and not effective. We were glad that the weather was not warmer. However, the proximity for walks along the lake while still being quiet was great.
Perfect spot for a wine tasting weekend.
We booked this hotel for a last minute wine tasting weekend kn the bench and were very pleased. It was in a very convenient spot and the front desk woman was lovely. Rooms were clean and easily accessible with parking out front of our door. Walkable distance to the casino and main street restaurants. Very enjoyable stay.
- Shelley A
A must stay
My family and I had a huge function to attend this weekend in Penticton.
I was originally booked into the Ramada, however after booking in the Ramada called and wanted to charge me up front for one night, taxes and deposit. I was not happy that I needed to pay almost 400.00 up front so I contacted The Coast hotel Penticton.
I received a warm friendly voice on the other end of the phone and the man proceeded to tell me they only had one room left. He ended up giving me a friends and family rate, for a King superior room.
The room was extremely comfortable, very clean and wonderfully spacious. The jetted tub and shower was amazing! I took full advantage of the bathroom amenities and was extremely impressed.
The beds are very comfortable and the Starbucks coffee they provide in the room was an added treat.
The staff and housecleaning were extremely pleasant and a delight to deal with.
They have a lovely indoor pool as well as a nice BBQ area.
Although the parking was a bit tight and limited, it was convenient to be able to park right outside the rooms!
Thank you Coast Hotel for your accommodations and lovely staff. I’ll definitely be staying here from now on when I go to penticton for all my up coming functions!