above and beyond
always a clean and comfortable location, during a medical emergency with a co-worker they ensured that he was taken care of then secured his personal belongings and vehicle until he was able to retrieve them
This was a beautiful hotel the rooms were very clean , but hers really cold in the rooms so we used the heater allot ! I would definitely recommend staying here . The front desk people were ok , they just were standing there talking before we came up so that’s the only negative thing
just a great place to stay
I’m really pleased that I happened upon this hotel, i’ll be staying there a lot in the future. didnt know chilliwack was big enough to have a fine hotel.but…..they could use an area to host soda pop etc.
The facilities were nice, room was clean, front desk helpful etc but I have concerns on their security measures. The short version is a room key was given to a person who provided no identification (at all). They were made aware of my room number from a person who knew me but had no right to gain access to my room with a key given by the front desk. Thankfully I had the additional locks on the door from inside the room. In fact, I also had lost my own room key and had to get another one and no ID was requested of me. I discussed with the front desk who advised they would look into this but I would guess the security practices in room keys is very poor overall and that not much action would take place. I would not stay here again based on the lack of procedures around security.
When the toilet has more options than the restaurant!
The hotel itself was fine – the room was lovely, the space-age toilet was astonishing, and the bed comfortable. The restaurant (Prestons), however was a real disappointment. The menu held no options for diabetics or vegetarians, and when I suggested a simple menu variation that would cover both, the kitchen refused to consider any alterations altogether. Our server was very embarrassed and apologetic, but the kitchen was adamant. As a result, my dinner consisted of a plate of browning, wilted lettuce with plain vinegar. GICK. It was just so ironic that the restaurant had no options for me at all, but the toilet offered an astounding array of services including rear-warming, a nifty reverse safety parking camera and a wax-free shine!