Coast Medicine Hat Hotel
We stayed at this location from Apr 18-20,2014 during a visit to relatives and have stayed there during each visit and will continue to do so. The hospitality and service of the front desk staff is #1. When we booked in we had problems with the heat in the room as well as the cleaning carried out by the cleaning staff the next day ie: dirty coffee cups and wine glasses, no coffee and towels not disposed of. We discussed this with the fromt desk clerk who advised this staff member was new and she would bring it to the attention of her boss and in the meantime moved us from a normal room to a jacuzzi suite at no added cost. In addition my wife had lost a ring that was precious to her and was uncertain if took it on the trip or not and when we returned home a call was waitting for us that it had been found and they would send it to us. My hat off to the front desk staff as there service is #1 and in general the Hotel is very clean and neat and this service from the cleaning staff was certainly not the norm. They know how to look after the clients and my HAT OFF TO YOU.
- Bill K
Worst hotel I ever stayed at
Rooms were old and average at best. Pukey coloured paint on the walls with tacky pictures on them. Bathroom was TINY and cramped. The big heavy lady at the front desk was very crabby and rude. There was no microwave in the room and had to unplug a lamp to plug the fridge in. Not enough electrical outlets. Curtains were very thin and the light came right through the room forcing me to wake up at 5 AM. That’s the part I hated the most. Do not stay in a room at this place if the window faces east. Room was VERRRRY stuffy and I felt like I was suffocating. Rooms were clean however. Restaurant and bar were closed for renovations at the time so I can’t comment on those.
- Landry R
room was immediately upgraded
great lobby, location
very lovely paintings on the walls
spa in lower level
great breakfast area for all
certainly a great place to relax after a busy day.
the rooms are great in decor
- gerty m
Hospitality makes up for shortcomings
Stayed at the Coast for 3 nights stayed on the bottom floor, room 212, the room was dated but clean. Bed was horrible and you could hear every sound made in the hallway and outside. Hotel is walking distance to a few great restaurants and Tim Hortons across the street. The continental breakfast is usual toast, muffins, cereal etc. – the coffee was good enough that I didn’t bother going across the street to Timmy’s. The staff at the hotel were very helpful, friendly and accommodating. Price per night was on the cheaper side compared to other hotels in the area. I would stay here again but only for one night.
Rooms were clean and comfortable. Very easy to get to, close to the highway. Lots of restaurants around and easy to get to. We stayed in room 202 and it was right beside the laundry chute, so we heard the banging start at 6am, which was irritiating, so we didn’t get a great sleep. Check out was at 11am, and we were just getting ready to leave at 11:05 and we get a call from the front desk saying that check out was 11am, why are we still in the room. This person wasn’t very pleasant to say the least. When we went downstairs 2 minutes later, there was no one at the front desk for us to check out! That ruined the whole expericence for us for sure.