A good value, close to the airport.
I had some travel difficulties and needed a place to stay until that got ironed out. I had a quiet room to get work done, and having access to the restaurant made things that much easier. I would stay here again.
Customer Service great
I felt very comfortable with my room, it was warm, slept well, had what we needed. The restaurant is great. Even though we traveled during the busy Alaska season we experienced great Customer Service from all the staff.
dirty and run down
It is a good location with plenty of parking. The rooms were outdated and the carpet was old and dirty. Bathroom was out of date but functional. Restaurant had good food. Employees were friendly. Not worth the price.
Good hotel near Anchorage airport
We stayed one night at end of a cruise from Vancouver to Alaska. We did not choose the hotel, a travel agent did. Everything was absolutely fine but there is still an atmosphere of it being a bit ‘rough round the edges’, hard to explain but it would be even better if some things were tidied up and maybe some aspects need renewing. Restaurant was fine, except for being made to wait too long to be seated. ‘Wait to be seated’ is all very well but people should not have to wait for long; it is very offputting and will annoy guests before they’ve even started the meal. Bar seems more oriented to locals than to visitors, need to make more effort to make visitors feel welcome.
I was picked up at the airport by a very friendly shuttle driver. When he dropped me off at the hotel the desk clerk already had my check out papers ready and keys programed. I had my infant with me and she made sure to have my bags brought up because there is no elevator. This is an older hotel but it is just minutes from the airport and the rate was right. The room was comfortable and the mattress was new. The tub surround was dingy but that was the only thing I noticed, the room was very clean.