Poor Quality of Service
Over priced, unclean rooms. Spend some money to update! Teach your housekeeping staff to take that extra step to make sure linens are clean before placing them on beds. I would pay more for another Hotel that would ensure quality service
Stayed here for one night. Decent price for a hotel in this area. The hotel is a little bit older but still perfectly adequate. Continental breakfast was reasonably good although the selection was not extensive.
- Kent C
The Coast Bellevue hotel, upon first glance, is not a place I would have considered booking. Don’t let appearances fool you. The quality for the price paid was well worth the expense.
The outside of the hotel is very average, as are the rooms themselves. However, the rooms were very clean and everything worked. No broken furniture, non-working appliances, or bath fixtures.
The staff was very friendly and extremely helpful.
The shuttle was very convenient for cold rainy days. Otherwise, everything was within walking distance. I walked downtown most every day, which was a short 15 minute walk.
The on-site restaurant was a great deal, especially during happy hour. Free hot breakfast is offered in the restaurant each morning.
The ‘Fitness Center’ consisted of a single treadmill and a single elliptical machine, some dumbbells and a dance ‘bar’, all packed into a tiny room. Not adequate for working out.
If you are looking for a high-end hotel, this is not a good choice. However, if you are looking for a clean, friendly place to stay, in a convenient location, with a great price, this is the place. Perfect for business stays.
- Kimberle M
A work in progress
The friendly staff and all of the efforts to upgrade an older property are beginning to show. Concerned, available, cordial and professional staff.
Had the New York Steak, on the bone, and loved it. The food is greatly improved from my stay in early 2014.
Compliments to the Chef.
I booked 2 rooms for my son’s wedding. When I arrived I wasn’t thrilled about the appearance of the hotel, stains on the hallway rug, dirty and drab outside. But, I figured I wouldn’t be there long, I had a wedding to get to. I went to shower, but there was no shower curtain. The floor was also dirty, with hair in the corners of the tile. I didn’t have time to deal with it, so I showered anyway, and mopped up the floor with towels. I also had to deal with a shower knob handle, that was about to fall off. The water coming out of the shower was either cold…or very hot. Before I left, I called the desk and requested a curtain so I could use it in the morning. My husband, who is 6’3″, did not enjoy the shower head that hit him in the chest. He had to duck to wash his hair. I met the rest of our party in the lobby and heard that their room had garbage under the table. There was also some mysterious stains on their curtains that covered the whole length of the curtains. Lovely.
When I arrived back at the room later, the shower curtain was installed. The teens in our party decided they wanted to hit the swimming pool. So off they went to swim for a bit. They came back 5 minutes later complaining that the pool was nasty. It was really dirty and had some kind of oily film floating on the top.
I wasn’t even going to complain about this, but I returned home and found some charges on my credit card that I had to call on. They assured me that they would be refunded in a few days. It was finally refunded today, 5 days later. I sent an email to the corporate office telling them about our stay, and the only thing I’ve received is a notification that my email was received and that someone would get back to me shortly. I did tell them that I would only give them a few days, then I would post my review. Now…I travel quite often, and have stayed in numerous hotels, both good and bad. I’ve only complained one other time, and that was handled to my satisfaction. I’ve even stayed at the same hotel again. To be honest, I did not select this hotel. Someone in my family had already chosen it and I just wanted to stay at the same place for convenience.