The Benson, a Coast Hotel
Beautiful heritage hotel but not for those looking for modern rooms
We booked 2 deluxe rooms for a family of 4 adults. The facade and lobby of the grand hotel are very impressive. You will feel quite regal as you walk in and we had a good experience with the service especially with the concierge who helped us map out road trip to Mt Hood very carefully and patiently.
The rooms are classically designed and you can tell its age. They are clean but I personally prefer new, modern hotel rooms so I would have been more comfortable in a newer hotel. But given the history of the hotel it is well maintained.
I gave it a three stars simply because it did not match my taste preference in terms of design and interiors and in general the hotel is somewhat pricey.
Other than that, if you enjoy an old world, classic type feel, you will enjoy this hotel!
First time to Portland
On a trip down the Oregon Coast over Easter weekend, my husband and I splurged and booked a room at The Benson. What a great idea this was! This is a beautiful historic hotel in a great location downtown; we walked all over. The hotel lobby is gorgeous, with lots of polished wood, sparkling crystal chandeliers, and a copper ceiling. Although we were early, Breyanna at the front desk cheerfully and efficiently checked us in right away, and upgraded us to a king room on the 12th floor. The room was elegant and spacious and quiet; decorated in a minimalist way with gilt framed botanical prints. The bed was comfortable; the bathroom small but nicely set up. Every single staff member we encountered during our stay was so friendly and helpful; kudos to the entire staff of The Benson! They made our stop-over feel very special.
The hotel itself is amazing. You walk in and immediately feel important. The lobby and attached restaurant were beautiful and the staff was friendly. Our room was several floors up and we needed our key card to operate the elevator. Fortunately, someone else in the elevator had to do this as well so we didn’t feel quite so stupid. Apparently, if you are so many floors up, you need to use your key to start the elevator. I suppose this is to keep the riff-raff from invading your privacy.The room was quite small and as other reviewers noted, a bit outdated. You do, however, have to take into consideration that this is a very old hotel. The room was quite noisy although you are in the middle of downtown Portland. The bed was alright although a bit hard for my liking. We ate dinner in the restaurant attached to the lobby and had the most amazing waiter. His name was Jon and he was absolutely hilarious. He entertained us with stories of famous guests and cute jokes. The food wasn’t bad but our waiter was by far the highlight of the evening. This is a very interesting place and i’m not sorry we went but we probbly won’t go back.
- Heather B
Alovely well kept and beautiful old hotel
This was a very enjoyable experience. I had stayed there about 20 years ago and wanted to go back again. I was not disappointed. The service is excellent and the hotel is clean and inviting. It is very central and an easy walk to the Concert Hall and the Armoury Theatre as well as a myriad of restaurants and the fabulous “food carts”. It is close to the Amtrak station and the public transit system is right outside the door. Overall – a great experience.
- Victor I
Love this hotel! Stayed for business at various times over the last 25 years and have never been disappointed. From the always courteous doormen to the friendly front desk staff, it’s all good at The Benson.
Not a particularly large lobby or bar area, but they are both still very nice. (That goes for the fitness room as well.)
The only complaint I have about the hotel is the minimum space in the bathroom areas for toiletries. The rooms are great otherwise with blackout shades, comfy beds and great internet access.