Great downtown hotel
I really liked this hotel, especially the lobby. It was very swanky and classic. The room was larger than I expected and provided all the comforts I needed. The bed was extremely comfy and the staff helped out whenever I needed it. I loved chatting with the valet guys each morning, as well. I even ordered room service once (I never do that) and the food was really good and reasonably priced. The hotel is right in the middle of the Pearl District which made traveling around the city really easy.
- Janice N
Everything was wonderful! Modern luxury set in an vintage environment. A very convenient location to get just about anywhere you need to go in town. I will definitely stay here again if I have the opportunity.
Nice hotel. In a good location, quiet and good staff. Loved Portland and will come back. There was some night noise from the street and the weather was a little cool. I would still visit again. great hotel.
Just what we needed.
After an amazing trip to Vancouver then a spectacular…but 8 hour…train ride to Portland the Benson was just what we needed. The location allowed us to walk everywhere we wanted to go, lots of shops and great food near.
Horrible night sleep
If you like loud noises in the night that come and go like a haunted house then this is the hotel for you. If you are looking to get any sleep I would suggest looking at another hotel or a bench in the park. The room was not fit for a customer and should have been taken out of service. My complaints should have been addressed by the front staff and management. They just brushed off my issue with a sorry. Well a sorry does not help me sleep.