West Beach Inn, a Coast Hotel
We live in Orange County and just wanted to get away for a few days to relax by the ocean. This place has several nice qualities that gives you the feeling you are in a quaint upscale area with many nice amenities. The rooms are not huge but large enough for two people to feel comfortable and taken care of. We were on the third floor harbor front with a nice view with the boats and ocean just across the street from our balcony. The air conditioner is noisy which I imagine in most places it is but if you sleep with the door open (no screen) you have to be prepared to hear a lot of noise. Even though the traffic slows down later in the night if you happen to be there when there are tourists around you will hear it. The fog horn and the train are evident but nothing that will deter you from staying there. The bed is very comfortable and the bathroom was clean with everything you need, a great coffeemaker and fridge with a flat screen TV and you are set for the evening when you come in. Love the little sofa off in the corner and the warm white robes for the pool. The wine and cheese every night was great, very good wine by the way and caught up on the baseball game when we were down there. There is an elevator which is great since I was recovering from a broken leg and could not take the steps and the ladies who cleaned the room were wonderful and friendly. Perfect parking, great rate obtained online but most of all the friendly people at the front desk, Dominic, Zoey and Patricia were most helpful and willing to do whatever to make our stay comfortable. If you do not mind being close to the street this is an excellent choice that is close to the water, walking distance to everything and has a great view.
Great place, ideal location!
I stayed here with my husband for my birthday.
Great, quiet location facing the harbour. It’s only a five minute walk to state street. Ideal!
The room was comfortable and stylish, the continental breakfast was more than adequate for me. Especially liked that they had boiled eggs and fresh fruit, and not just cereal and pastries.
Really enjoyed the complimentary wine and cheese every evening, which we enjoyed by the beautiful pool with soft jazz playing in the background.
The whole place has a sophisticated, grown up feel which I loved.
And to top it all off, one of my all time favourite restaurants, Toma, is right next door.
We can’t wait to return to this lovely inn.
- Maria C
Recommend for both private and business stay
Clean, big rooms, quite and comfortable. The only negative part is the lack of cooling or then it was broken. It is in the right spot of Santa Batbara, at the beach but only 5 minutes walk from the nightlife and restaurants. Would call the place safe. Ok breakfast at the pool area. Not the cheapest but also nothing to get frustrated about. Recommend it.
Great Rooms & Views—BUT, Raging Guest Disturbance Unabated All Night
This is a beautiful Inn — motel style but upscale, as one would expect in Santa Barbara. Fantastic views with a balcony to take in the harbor. Perfect!
The problem with this otherwise beautiful room and view? Let me be very specific: A MAJOR, violent disturbance from Room 318, two doors down from my stay, on the night of 9/13/2014. (That’s for you, management — who did nothing.)
In Room 318 a very drunk/high and very enraged woman was screaming her rage for HOURS and resumed doing so at 6AM the next morning — at a man who, from her monologue, was not even there as she raged. She smashed bottles, was heard all over the complex — completely disturbed anyone sitting on a balcony and drove other guests out into the courtyard in their nightclothes seeking to get away, assess danger, and complain to the front desk. I went to the front desk myself and complained to a very young and all alone female desk clerk. To her credit, she DID investigate and we all saw her on the cell phone apparently calling her manager. Obviously said manager, who should be considered the WORST hotel manager ever on duty, for some reason chose to DO NOTHING — to allow this woman to continue to disturb the peace of guests paying a Santa Barbara premium. All we can say is — who’s the guy who was paying the bill? He must be a regular to receive such a turning of a blind eye by the management at the expense of every other guest there! The manager on duty that night should be fired immediately. Outrageous!
The police were never called, or were deterred from coming somehow. I’m sure it would have been bad for business — but also bad for business is upsetting all the other guests and having these reviews documenting this on Trip Advisor.
This was the kind of thing one might not be surprised at were it a sleazy, low rent motel in a seedy part of town — but should never be tolerated in a lovely Inn like this. Shame, shame, shame on management. And to leave a poor young lady alone on the night shift with a crazed and violent guest is outrageous as well.
In the morning when the woman awoke and resumed her raging — she was also seen outside chasing after a man, the object of her rage, dragging a suitcase he wouldn’t help her with, as she continued her vile cursing and ranting out in the parking lot. Nice one, West Beach Inn.
Lovely as it was, we will never return. I hope this manager is relieved of his duties.
We chose the West Beach as a seaside break in our Pacific Highway trip – and it was a good choice. Terrific location on the seafront, near the marina, but a short walk to the town centre and some excellent restaurants The breakfasts were very good, although the choice was a bit limited. Accommodation was very good, staff were attentive and helpful. The pool is not huge, but with the beach across the road it doesn’t have to be. We have tried to book the West Beach for a trip next year – disappointingly, it wasn’t taking bookings so far ahead (maybe I’ll try again in a few weeks!)