West Beach Inn, a Coast Hotel
West Beach Inn: Our Favorite in Santa Barbara
This is now the fourth or fifth time we have stayed at the West Beach Inn in Santa Barbara, California. Each stayed has won our emphatic “thumbs up”. Located right across from the Pacific and Stearn’s Wharf, the rooms are spacious and comfortable, the staff friendly and the special amenities excellent. In the morning the continental breakfast is simple but delicious. In the evening they offer some great Central California wine paired with fruit and cheese–all included in the room rate. And there are great places to eat (and drink) within walking distance. We liked Moby Dick’s on the pier and LOVED Brophy Brothers.
Horrible customer service
Hotel front desk made a mistake in our reservation date and charged our credit card for the wrong date, then when we showed up on the correct date west beach inn staff demanded we pay more to stay – asking the customer to pay for a mistake made by them. When we requested to speak w the manager, we were told she was “unavailable” despite staff member speaking to her by phone 2 minutes prior to our request. Overall horrible vacation experience due to awful customer service by the west beach inn staff.
- Julie W
Excellent hotel next to all the attractions
Great hotel, very clean room with balcony seats. Staff very accommodating. Complimentary breakfast which was very good. Free wine and cheesed tasting every night between 5 and 7 pm. Not much more to say.
Nice people. Manager was super thoughtful. Ocean view. One of the best choices in Santa Barbara. A little bit more expensive than others, but worth every penny. Beautiful pool with ocean view. Free hot breakfast, wifi, parking. Walking distance from everything.
stayed there recently
We recently spent 3 nights at this hotel and found it adequate but not exceptional. The staff was VERY courteous and helpful. However, we found the room noisy. We were on the 2nd floor and since most guests used the outdoor staircase, which is concrete as well as the outdoor walkway, we were disturbed many times by people climbing the stairs. Also, whenever someone carelessly shut their room door it sounded like thunder. Not a very quiet hotel but the staff was terrific.