Really good .....
My first impressions when we first walked in were really good reception staff were not that friendly though. Room was nice but not very clean! The swimming pool area was lovely! Breakfast was simple but enjoyable , we think this was overpriced but yeah enjoyed stay but not worth your money!
- erin b
Overpriced Motel - Stay Elsewhere
On arrival we quickly realised the pictures on the Web made this place look far bigger and greater than what it actually is. It is fundamentally a motel with a very small pool and very poor breakfast (optimised by serving it on paper plates).
Rooms: Very small rooms and if you go for a garden room the window faces the landing where you have people walking right past the bedroom window all day. If possible do not accept room 202 as it is right next to the stairs (massive amounts of people walking past) and the maids room (so loads of banging and again more traffic).
Price: For $285 (excluding taxes) a night this place is a complete rip off and overpriced to say the least
Location: The one thing this place has going for it as it is nearer the beach
Breakfast: Absolute joke and pretty pointless all in all. Limited food and served on paper plates. Far from what is expected from a $285 ($300+ with taxes included) a night hotel
We were hoping for more
This is a small inn near the very busy West Beach area of Santa Barbara, and the inn is surrounded by good restaurants and attractions, within walking distance. Summer prices for such a location are higher than usual, but if you are paying over $450 for a “harbor view” with a balcony, it is expected that the room should be a cut above. The room was spacious, but some of the furniture was dated. The bathroom was very small with a shower. The sliding glass door leading to the balcony did not have a screen, so it was difficult to leave it open as insects flew in and out. We noticed no screens of the 2 small windows, including the one in the bathroom. The air conditioner was in the wall near the sliding doors, it was adequate but it was noisy and while sitting on the balcony the heat from the unit was very hot. Speaking of the balcony and view, yes the harbor is across the street and yes you could see it, however a large and tall bush blocked a huge portion of the view ( a trim would be in order). While sitting outside, we realized that the kitchen vent on the roof of the restaurant next door is close and large enough to fill the air from 4-6pm, while they prepped for dinners in the evening, and that was not pleasant.
Lastly, we found the front desk staff in need of a little more professionalism and better customer service skills. Thankfully there are a lot of choices of places to stay in Santa Barbara, and what may be acceptable to some, may not be acceptable to others.
EVERYTHING WAS JUST PERFECT!
When we arrived at the West Beach Inn we were first of all impressed at the superb location. Right across the road from the harbourside, piers and beach – it was just perfect. We arrived three hours early but it wasn’t a problem, the lady that checked us in was absolutely brilliant – so informative, welcoming and she even upgraded up to the patio suite (we were two couples so originally had two separate rooms booked) but when we saw the photographs of the patio suite with two bedrooms, two bathrooms, walk-in wardrobes, a kitchen and a HUGE lounge/diner with a corner log fire place we were thrilled to bits. It would have been quite amusing to see four ‘fifty somethings’ running around squealing with excitement when we got the keys and actually saw the suite.
Along with the free parking, the delicious complimentary breakfast, twenty-four hour complimentary tea & coffee facilities, twenty-four hour complimentary fruit, the lovely pool area, the nightly turn-down service with chocolates and the compliementary wine and cheese between 5 and 7pm what more could we ask for?
The staff were superb, the most friendly and helpful we came across during our tour of California – nothing was too much trouble for them.
So if you’re looking for a fantastic hotel in a great location with amazing staff and lots of little unexpected extras then this is the place for you.
This hotel was one of the best we visited on our tour across the west coast. The staff were so lovely. The rooms were clean and tidy. Free wifi which is also a bonus and the breakfast was quick and convenient. Free parking and great pool and spa. Only downside would be that there wasn’t a bath in the bathrooms