Safari Inn, a Coast Hotel
Hotel staff heroic response to emergency
Due to an unexpected crisis, my elderly mother needed to be housed in a hotel for several days until I could get to L.A. to help her. I arranged for her to stay at the Safari Inn, not realizing that she would need extensive personal care. The manager contacted me few days later to advise me that my mother was not ambulatory, and their housekeeping and catering staff were helping her navigate around her room and delivering all of her meals. The manager was naturally very concerned but was willing to keep up their valiant efforts for another day until I could get there. My husband and I arrived and were able to get appropriate care for my mother (who is doing much better now). My husband and I stayed at the hotel for another night or two, and were very satisfied with our stay and the amenities.
I am deeply grateful to the management and staff of this hotel for coming to the aid of an elderly woman, far exceeding their “business obligation”. While this was of course an extremely unusual circumstance, I think their response speaks to the caring and commitment of the staff. I wholeheartedly recommend this hotel for that reason.
Clean and Great Location
Visiting family and Nickelodeon Studios 6 days. Helpful staff, older place but very clean. Were so pleased we will be returning in Dec for another short stay oner New Years and the Rose Bowl. Glad to find this place since Burbank.
Allergic to PETS? Beware!!! Danger!!!
My son recently stayed at this hotel with a group of actors from NYC. He was not aware that this is a Pet Friendly hotel, as the only place it is listed is on their website. No signage upon check in, nor did the staff make him aware of the situation. In addition, they said no pets were allowed on the second floor, but that was where his room was located. On the first night there he developed breathing problems, but could not figure out why he was having this trouble. After several days, he was getting worse and worse! Talking to him several times a day, I said that there must be something in the room that he was allergic to. Finally he found out that animals were allowed in the rooms. He was not aware. Upon speaking to management, , Melanie, they were not the least bit sympathic and actuall told him to check out if he did not like it there! Were they not concerned about liability? When I spoke to the front desk, they told me animals were allowed in all rooms, yet Melanie told me that was not true. Who to believe? They finally switched his room. That did not help and then the air conditioning broke. This hotel also owns the Coastal Annibel next door but they refused to give him a room there as well. He finally was forced to vacate in the middle of the night to the Tangerine Hotel.
Where does responsibility lie in a serious situation like this? I am just grateful he got out of there alive, as this could have caused death and has caused death. Such a serious situation and to be treated so badly, shame on them!!!!
Very good choice in Burbank!
My husband & I have just returned from a 7-night stay at Safari Inn. We were visiting our family
in Burbank & wanted to stay close by. Safari Inn was the perfect choice. The location was excellent.Our room # 214 was a very nice room on the second floor, facing the pool. It was kept very clean.When we would leave in the morning we knew that we would return to a made up room.
The front desk staff, especially Valerie, was always very welcoming & greeted us with a smile.
The hotel had a swimming pool & a free shuttle to anywhere in Burbank. It was driven by a very nice young man named Steve. He was a real gentleman who took us to a few places in Burbank
and picked us up at the exact time we had requested, always with a smile. Since we didn’t have
a car this service was very appreciated. THANK YOU STEVE!!
All in all we were very happy with our choice of hotel & we will not hesitate to stay there again!
Bus 155 to universal for 1.75 each.
Don’t let the retro facade put you off, rooms are clean but on the small side but at 50 bucks a night cheaper than most other hotels in the area, the Safari is good value overall. Try the Mexican piquito mas it’s fantastic!