Coast Blackcomb Suites at Whistler
Nice hotel, BEWARE extra and hidden fees
I went up last weekend with my husband to enjoy a local music festival. We were very excited to stay at this lovely looking hotel. My first booking was completed on Expedia – we decided to book another night and extend our stay. The website distinctly says:
“Book your summer getaway deal by August 15, 2014 and save on your next stay in Whistler, BC, Canada!
Stay 2 nights & save 10%”
When I booked the lady told it would be $145 for the extra night. When we arrived the waiver I needed to sign said $161 for each night. I let the nice desk girl know that wasn’t correct and she said she would email the booking agent and review it. No one ever got back to me, and now looking at my bill it is still $161 for each night. No discount was applied, even after pointing it out and mentioning the website.
We brought our car. We were asked “do you need a parking space?” and we said yes, and got a parking space. As we left, we were informed we were being charged $23/night for our parking space. At NO POINT had we been informed that we were to be charged for parking. I mentioned this to the desk girl and she just shrugged it off and asked if no one told me when I booked on the phone. I said no, and she just ignored it. No sorry, no explanation, nothing.
Nice pool! Nice hot tubs!
Room was okay, but there was a tampon string on the wall in the bathroom when we got inside. They did promptly send someone to clean it.
Room is also a bit cramped, but awesome kitchenette and fully stocked cupboards.
No room service.
Breakfast is small, no eggs or bacon, but lots of breads, cereals, and tasty waffles!
There is a free shuttle at several hours to take you into town – it is super handy.
I would rate the hotel as average or possible very good, but due to the lies and the poor service, I have to go with Poor. We will be back to Whistler again, but unfortunately we will look for another hotel.
My little heaven in the mountains
Wonderful place to rest from the busy life we live Way up on painted cliff with a full kitchen, balcony , gym and swimming pool
The staff is just wonderful and the place is great I am a regular and really enjoy this hotel
First and Last
Ok. So the room is old and outdated… I was told when making a reservation that we were in walking distance to the village… Unless you want to walk 45 minutes uphill… Go for it. There is no air conditioning… They have fans. The bedroom window does not open enough to get a breeze… The wifi is horrible. You can only connect one device and it cuts in and out. The front desk will direct your call to get this fixed… Still only one device can connect. I would not recommend this hotel to anyone. You can get a much better deal in the village with nicer accommodations. The pool is nice. Although seeing a couple of guys sitting in the hot tub with a case of beer was a bit inappropriate… Seeing that there were kids in the hot tub too. I am currently laying on my uncomfortable bed typing this… I must be off.. With no wifi, this could get expensive.
- Laurie S
Pleasant staff, rooms so..so
I have to say, the staff at the hotel were all very pleasant to talk to and deal with. The pool was a hit with the kids even though it was raining…didn’t stop them! We stayed for 3 nights and found the room to be spacious but very very dated. The rooms were not very clean either…if you looked behind the coach or bed tables you could find 1/2 inch of dust and dirt. Disgusting actually.. Blackcomb village was just a short walk down the hill, very convenient actually. If you were not into walking public transit stopped at the front of the hotel and dropped you off in the village. The continental breakfast was average at best, but filled the void to start your day. The only reason I gave this a 3 rating was because of the staff, they were very accomodating
Great upper village location
I go to Whistler every year, so although I knew this hotel was not in the main village, I purposely picked the location because of the pool and hot tub (2 big hot tubs and a heated pool).
It’s easier to walk 10 minutes down the dirt hill straight to the bottom of Blackcomb Village (walk out to the ski lifts and look downhill- you will see the village) and then catch the shuttle on the way back. If you walk the road to the village, it’s probably a good 20 minute walk. I would only do this in the spring or summer when there’s no snow.
The bus/shuttle was easy to catch and always on time. Hotel was good and our studio room had a fridge, stove and microwave so we were able to save money by cooking and brought some snacks with us for the trip from Seattle.