ok hotel for a short stay near the airport
ok looking hotel, clearly all of the renovation budget was spent on the lobby and not much was used for the actual rooms… The lobby is all new with marble all over, modern couches.
Unfortunately the rooms are looking tired with older furniture that is not looking too good. They had a new desk chair and the bed was good but that’s it. the rooms are old probably from the late 80′s and the TV was a old CRT that would shut down on it’s own.
The internet is ok but on some days it would simply not connect no mater what I tried. I just used my cell hotspot as whenever you call the front desk with internet issues they just have you call some tech support in India.
The restaurant in the lobby is not very good and served my friend some raw chicken… While they did not charge him for the meal, I would not eat there again.
This is an ok hotel near the airport, it was clean but the rooms need some updating.
Comfy bed and close to airport.
Overall my stay was quite good. Big bed. Comfy and lots of space. Clean room and quiet so i got plenty of rest. The only negatives were the staff were slow and showed animosity towards each other (one was annoyed at the other for making mistakes and asking questions.. the one asking was obviously in training).
I would stay only if needed a place to sleep overnight before heading to the airport. There is nothing around to do.
great place to stay and park if you are flying from Vancouver airport. If you are using the shuttle obtain your information about pick up before your being your trip. Restaurant is good; staff are pleasant.
Possible Good Value -- Personnel Could Be Better
Depending on how much you spend, this can be a good value. Rooms are pleasant. The downside is the personnel. The desk clerk told us we were getting an upgrade to are king-size when our reservation clearly stated were had are king-size. The housekeeper took away our bath mat and failed to provide another one. Same either stirrers for coffee and other. Never got the towel we requested.
The coffee shop downstairs is very slow. Service is poor.
The shuttle from/to the airport is on the hour/ half hour. We were told to call them from the courtesy phone by the escalator. There’s no listing for them there. We asked information and they phoned them for us. Actually their number is,listed on the outside courtesy phone once you get to the bus stop.
WiFi is adequate, although a bit slow. Air conditioner was loud. Bath towels were strange — one was big and fluffy. Other was small. See photo. Photo won’t work. There isn’t a lot around this hotel.
- Gerry S
Stayed for 1 night after long trip from the middle east. Staff where fine, room comfy, bed nice. Bar/restaurant downstairs did the job. Its about 10 mins drive to the airport so very convenient, especially if you need to get up early to catch a flight and want to avoid the city. Only slight thing was that you had to pay $8 for parking overnight, seems a strange pointless charge.
So yeah, no problems, it does what it says on the tin. Its a hotel, has rooms, and sleep and food and is a place to rest, and its near the airport.