Comfortable, great location
The room was comfortable, water view of English Bay. Convenient location to small shops and restaurants. Hotel staff is very helpful and friendly, room service was really quick and hot food every morning!
Coast plaza is very old and not clean! Need a total remodel.
The hotel room has very very old furniture and carpet. The room and bathroom smells bad to the extend that we decided to change hotel last minute. I would never recommend the hotel to any of my friend in future.
Location was fine.
- Andrew S
A piece of heaven
My husband and I were only booked in for one night at this spacious hotel. After experiencing the friendly staff, the most comfortable bed I’ve ever slept in and the incredible views, we booked in for another 2 nights.
Unbelievably convenient location, and very very spacious and extremely clean rooms – I would highly recommend staying here.
I read some of the other reviews and was amazed that anyone could have something negative to say – if there is a problem with your room (which there shouldn’t be) just ask reception, they are more than helpful and will make sure you have a enjoyable experience.
Definitely stay here!
great location, but needs updating
This is a great place to stay to enjoy Stanley Park, the Westend neighbourhood and Robson Street.
We found the rooms to be spacious, but with an old fashioned decor and very outdated kitchens and bathrooms.
We didn’t go in to the restaurant, there are so many great places to eat within walking distance.
We were disappointed to find that there were only two teabags, two coffee sachets and only two tiny sachets of sugar.
My son slept on the sofa bed, but there was only one blanket available for him.
Definitely no signs of luxury in this hotel!
Great location but seriously needs upgrades and cleaning.
I stayed here as a part of a conference. The location was very nice but I had to move out of my first room after the first night due to many issues.
My kitchenette came with only one plate and two bowls, no dish clothes or towels. I was told that I could request them. I would think that if I pay a premium for a kitchenette, it should come fully loaded with the necessities. When I opened the closet door in the bedroom, the door fell off the hinges in a cloud of dust. The fridge was in need of cleaning, I didn’t feel comfortable putting my food in there. There was an old coffee mug of dirty cigarette butts left out on the balcony. The bathroom floor was dirty and had something really odd on it that I needed to clean up myself. I felt the need to wear my slippers or shoes the entire time as the old carpet design is such that it hides dirt really well.
When I first entered the room, none of the light switches turned on the lamps so I had to enter the dark room and search for the lamps myself. The thermostat didn’t work the first couple of times so we didn’t get heat until later in the night after I played with it a bit. After the first night I changed rooms and upgraded to an ocean view room at a major cost to myself. The new room was better but if it weren’t for the fact that we were attending a conference and it was very convenient to be on location, I would have moved elsewhere.