Coast Plaza Hotel & Suites
Not accessible, needing updating, needs improvement
We had a work event here, the views from the banquet rooms on the 34th floor were great, however there were many levels with one or two steps, one of our guests is wheelchair bound and this whole hotel really is less then ideal. After the dinner we decided to go to the pub in the hotel, but we could not get the wheel chair in, there is an elevator but it was on a timer and could not be used past 9pm – I could not believe they could not over ride the timer to facilitate a guest (very poor service)
For my hotel experience I booked a queen bed in my room, when I arrived they told me they were sorry they had no more available, they would move me to a higher floor as compensation and put me in a room with two doubles. My co workers booked a room with two double beds as they were sharing and they were told to opposite and given a queen with a pull out couch.
The ironing board was bent and would not fold up. There was very small bath towels and not enough, the soap pump would not pump. There is no plug ins near the night stand for your phone ect. The general appearance is dated.
This was very different then the last coast I stayed at in Nanaimo a few weeks ago.
This coast management staff should have a visit at the Nanaimo coast – it’s a much nicer place.
Good Economy Hotel for the price
My daughter recently attended a Modelling and Talent Convention held at the Coast Plaza & Suites Hotel. It was a sold out event and the hotel was completely full. With 35 floors, completely booked with rooms and suites, there was little room to move. The first two nights, 2 or the 4 elevators were not working. With trying to get to your room or to the lobby/conference floors, it was necessary to allow for an extra ten minutes for travel on jammed elevators. I was surprised that they wouldn’t have had the elevators repaired more promptly, knowing how congested the hotel was.
The rooms are clean, in need of u-grading. Beds are adequate but the pillows leave a lot to be desired, almost sleeping on mini-mountains of stiff foam. Staff were helpful and polite.
The hotel is situated conveniently to a lot of boutique type shops and stores and food venues. Best value for your money if you want to economize, (i.e. make your own breakfast or lunch) is to take a suite. No Frills grocery located in the mall level of the hotel which is convenient for grocery needs.
Overall, I would go back to Coast Plaza & Suites. Reasonably priced for the value and location.
Different Stay Date. Same great experience
The service in this hotel is absolutely superb. I have stayed both on pleasure and business and greeted like an old friend each and every time I am there. One of the attendants is always friendly and genuinely interested in how I am doing.
A nice touch in my opinion
Hotel was quiet and calm, staff were especially helpful and friendly.
Great stay, hotel was lovely and quiet and the suites more than generous.staff were friendly and very helpful.Hotel was situated in a lively area walking distance to English Bay and Stanley Park I would not hesitate to stay there again when visiting Vancouver. Well done 😊
Beautiful Spacious Hotel
British Columbia such a beautiful area, so refreshing. The hotel was everything promised. Great rooms, super service, good location. By the waterfront among some wonderful restaurants. And yes it was spacious & appointed so nicely . A very friendly staff, everybody!