Under renovation, dirty
The whole building was under renovation, floor was dirty, elevator not working so we had to bring heavy luggage to lobby on stairs, breakfast was not good, hotel receptionist was not very friendly and didn’t apologized about construction.
- Eunice Y
My wife and I stayed here when visiting friends in the area.
The person at check in was very welcoming and in the morning another lady talked with us asking how are stay was. You know when people are sincere or not and she was very kind.
The beds were very comfortable and the room was clean and had a newer TV which helps pass the time as well.
The only reason I didn’t give this property full marks is because of some renos being done in the hallways. I understand it was sold to a Four Points Sheraton.
Thanks for your hospitality, Coast people.
- Guy C
Stayed for one night and that was enough. The hotel was doing renovations there was drywall dust and drywall mud all over the carpet in the hallway. There were wires hanging out of the walls. Did not feel safe as didn’t know if the wires were live or not. You would think that they would renovate one floor at a time. We were on the second floor and when we walked down to the restaurant on the first floor same thing. Now for the restaurant, I ordered breakfast, bacon, eggs, toast and hashbrowns. First I got the toast and bacon, then I had to ask her for the eggs, got the eggs and had to ask her for the hashbrowns. It was like a three course meal. Never again will we stay at this hotel.
it's just about ok - could be better
We relocated from Quebec to BC and the company that brought our stuff here managed to take more than 3 weeks to do that, so we had to stay in a hotel for much longer than we were planning to. After a couple of days in the hotel situated on the opposite side of the road (Holiday Inn) we moved to the Coast Surrey Giuldford. The hotel is clean and the rooms are big and kept clean and tidy. We’ve had some troubles with the heat/ cold system – the old air conditioning unit was the only thing heating the room and it wasn’t that easy to maintain a comfortable temperature, day and night. It was November, so we had to juggle between hot and cold and so on. The coffee in the room is … well… not really drinkable. I bought some and used mine. Breakfast options are really, really limited – I think they had two sorts of cereals, potatoes, scrambled eggs and sausage, toast, PB, jelly and some fruits, milk and coffee and a few sorts of tea every day. My kid loved the sausage, he would ask me to give him some at school for dinner (we had to live in the hotel, with my 10 yo going to school and stuff, for a little more than a couple of weeks…), but if you’re not lucky enough to love the sausage, you don’t have that many options. It’s true that there are two Tim Hortons at 3 minutes by car, in two different directions.
The hotel has a small exercise room with a few machines and a hot tub that’s outside and that was open and functioning all the time we were there.
The hotel’s restaurant is not such a great option. We went there one day for lunch then we looked for other options (plenty of them around Guildford Mall or even in the Mall).
On a Saturday evening the hotel would smell funny from what some of the guest were smoking in their rooms and I think a couple of times I saw someone buying stuff. On the other hand, we never, not for one second, had any trouble at all with anyone. People were polite and they would smile and the employees would help with anything they can. I can’t say that it was a pleasant experience, and it was worsened because of our situation which was frustrating and emotional, but it was an almost decent place to stay for the time we had to, at a decent price. If you don’t mind paying more and/ or you do mind but you are not forced to stay in a hotel for so long, just for a couple of days or so, you might want to try the Holiday Inn across the road.
Great for Teams
I stayed here with provincial athletic teams (3 teams,55 people in total) and the hotel did a wonderful job of accommodating us all and making sure there was enough food at the breakfast. The new restaurant is a lot better than the previous abc country.