Coast Surrey Guildford Hotel

coast surrey guildford

hotel - surrey, british columbia

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Coast Surrey Guildford Hotel

Traveler Rating

Cleanliness
Sleep Quality
Value
Service
Location
Rooms
Excellent
 
17
Very Good
 
19
Average
 
9
Poor
 
4
Terrible
 
5

Most Recent Traveler Reviews

Warm Welcome

My wife and I stayed here when visiting friends in the area.
The person at check in was very welcoming and in the morning another lady talked with us asking how are stay was. You know when people are sincere or not and she was very kind.
The beds were very comfortable and the room was clean and had a newer TV which helps pass the time as well.
The only reason I didn’t give this property full marks is because of some renos being done in the hallways. I understand it was sold to a Four Points Sheraton.
Thanks for your hospitality, Coast people.

- Guy C

Terrible

Stayed for one night and that was enough. The hotel was doing renovations there was drywall dust and drywall mud all over the carpet in the hallway. There were wires hanging out of the walls. Did not feel safe as didn’t know if the wires were live or not. You would think that they would renovate one floor at a time. We were on the second floor and when we walked down to the restaurant on the first floor same thing. Now for the restaurant, I ordered breakfast, bacon, eggs, toast and hashbrowns. First I got the toast and bacon, then I had to ask her for the eggs, got the eggs and had to ask her for the hashbrowns. It was like a three course meal. Never again will we stay at this hotel.

- Lucy0705

it's just about ok - could be better

We relocated from Quebec to BC and the company that brought our stuff here managed to take more than 3 weeks to do that, so we had to stay in a hotel for much longer than we were planning to. After a couple of days in the hotel situated on the opposite side of the road (Holiday Inn) we moved to the Coast Surrey Giuldford. The hotel is clean and the rooms are big and kept clean and tidy. We’ve had some troubles with the heat/ cold system – the old air conditioning unit was the only thing heating the room and it wasn’t that easy to maintain a comfortable temperature, day and night. It was November, so we had to juggle between hot and cold and so on. The coffee in the room is … well… not really drinkable. I bought some and used mine. Breakfast options are really, really limited – I think they had two sorts of cereals, potatoes, scrambled eggs and sausage, toast, PB, jelly and some fruits, milk and coffee and a few sorts of tea every day. My kid loved the sausage, he would ask me to give him some at school for dinner (we had to live in the hotel, with my 10 yo going to school and stuff, for a little more than a couple of weeks…), but if you’re not lucky enough to love the sausage, you don’t have that many options. It’s true that there are two Tim Hortons at 3 minutes by car, in two different directions.
The hotel has a small exercise room with a few machines and a hot tub that’s outside and that was open and functioning all the time we were there.
The hotel’s restaurant is not such a great option. We went there one day for lunch then we looked for other options (plenty of them around Guildford Mall or even in the Mall).
On a Saturday evening the hotel would smell funny from what some of the guest were smoking in their rooms and I think a couple of times I saw someone buying stuff. On the other hand, we never, not for one second, had any trouble at all with anyone. People were polite and they would smile and the employees would help with anything they can. I can’t say that it was a pleasant experience, and it was worsened because of our situation which was frustrating and emotional, but it was an almost decent place to stay for the time we had to, at a decent price. If you don’t mind paying more and/ or you do mind but you are not forced to stay in a hotel for so long, just for a couple of days or so, you might want to try the Holiday Inn across the road.

- Ioana_D_Canada

Great for Teams

I stayed here with provincial athletic teams (3 teams,55 people in total) and the hotel did a wonderful job of accommodating us all and making sure there was enough food at the breakfast. The new restaurant is a lot better than the previous abc country.

- santonika

horrible experience !! Do not recommend

So I had stayed at this hotel and paid for a suit with a couch, and King sized bed when I had arrived we got a very small room at an expensive rate. I stayed at this hotel several times before so I am aware that the room was much smaller and we were not given what we were told. Our bed sheets had been previously stained we had to remove them. I had contacted the cost by email regarding this unpleasant stay and they had failed to reply, clearly they do not care to much about quality of service. This is the second time there was a problem while staying here the first was when we had been charged for a smoking fee when my husband had simply threw a package in the garbage we talked to the manager and she had apologized for the misunderstanding, but after being dissapointed twice in a row I will not be revisiting nor do I recommend this hotel. The service is horrible rooms are not clean, and you do not often get what you pay for as our room was not what we had payed for. DO NOT RECOMMEND THIS HOTEL! Stay clear of it!!

- ashhhh108