Treated like a Princess by Prince George
I have returned to the Coast Inn of the North 3 times now while travelling to Prince George on business. Each time the experience is the same – excellent! This is no fluke, it is a high standard they seem to maintain consistently.
Best of Prince George, but...
It is Prince George, and one takes what one can get. The desk staff were friendly and helpful, although seemed a bit confused about their own systems. We booked a one-room suite, and received instead a large room with a bed and a pull-out couch (no separate bedroom). It was right behind the elevator, and was incredibly noisy. Plus, there were guests in the halls talking all night, and the front desk staff were unwilling to address this. The room was mostly clean, although I am not sure I would have been comfortable walking around barefoot. And the television didn’t work (something that also went unaddressed by the front desk staff). Still, it could be worse.
So much to say.
We arrived at for our reservation on Saturday. This was to be a wonderful Christmas in Feb. reunion. Now to be fair, some staff really tried while some staff are extremely judgemental and prejudice. The bed was awful, squeaked and lumpy. Pillow overstuffed. Room too hot. Very, very thin walls to hear everything above, below and in the halls. Told the girl at the front desk. Sorry you booked through Expedia nothing we can do. So interesting and informative fact. Do not book this hotel through any site as they give you the worst rooms. But she did give us a coupon for breakfast. Thank you very nice. So, we go for breakfast. My daughter who has been working all night meets us. She has tattoos and is wearing a hoodie. The lady in the restaurant turns to her. Her whole face is in a grimace of disgust and says “what can I do for you”? My daughter just froze when she saw the ladies look. I had to step in and say she was with me before the woman let her pass. They refilled my husband and I coffee but not hers. They basically treated her like vermin. Anyway, the eggs benny was way to rich, I couldn’t eat it. But my daughter and hubby said they enjoyed their meals and the coffee was good. They did try to make up for it at the front desk as I was so upset to see this kind of treatment there. They did let us change rooms so at least sleep was possible the second night. The location is pretty good. Close to Timmy’s and restaurants. Really not much shopping though. Don’t go out at night though. We went out both evenings to walk the dogs with the grandkids and there are several intoxicated people walking around who were very vocal and yelling curse words at us. I can’t say I can ever recommend or will stay there again. Samantha and the other young girl at the front desk did try her best but over all I am giving only one star to the rest of the staff.
Perfect for me.
Clean, efficient, friendly, located right beside the stunning PG art gallery. I slept 10 hrs a night – great soundproofing (I didn’t hear my adjacent neighbour except in the bathroom- not a problem). I really enjoyed my stay here, thank you.
Great Customer Service
I travel a lot through Prince George for work and the Coast is a great place to spend the night. The rooms are quite comfortable and I did not have an issue with noise as noted in other reviews. What sets the Coast apart from other hotels in Prince George is their customer service. In particular, Joe, their front desk agent goes above and beyond to ensure customer satisfaction and his service and attentiveness will definitely have me coming back. I would suggest adding bathrobes in the room, and having more than one paper cup for coffee. However, Joe’s great customer service will make me a repeat customer.