Coast Penticton Hotel
HAIR IN THE BED!!!
Stayed in the Coast Hotel in Penticton on Friday november 21,2014. It’s an old hotel that has been renovated however not nearly to the brand standards of Coast Hotels.
Newer sink in the bathroom but still the old tub with hot and cold taps. Old shower curtain rod as well.
Power cord for the in wall air conditioner was hanging down and unsightly.
The worst was when I turned the sheets back on the bed. I found hair on the sheets and pillow. I called the front desk and she said sometimes the housekeeping staff looses a hair when making the bed. This was not the case. There was many hairs of varying length in the sheets. Clearly the bed was not changed from the last guest!!
I called the front desk and she firstly offered to change the sheets and then offered for me to change rooms.
On the plus side the front desk lady removed the room charge for the night.
I found another thing odd. When I checked in I advised the front desk agent that I had stayed at Coast Hotels in various locations throughout BC and that I should be in their databank system. He advised that they were not part of that system. If you are truly a Coast Hotel should you not be on the Hotels computer system. When I stayed in Kamloops in August they immediately retrieved my information even though I had never stayed at that particular hotel
- Vincent H
indoor outdoor pool and dog friendly
dog friendly !!! was greeted with treats. and put us on a first floor so easy taking our pup out. they have a big field in the back we just let our bulldog run around in the back. also It was nice having the indoor and outdoor choice for the pools.
- Niki G
Hole in bathroom ceiling with electric wire and plumbing visible.
Elevator not in service.
Very rude lady at check in.
Carpets on stairs very dirty.
Other staff friendly and courteous.
Told hotel was full but vacancy sign out all night.
We stay at Coast all the time elsewhere and enjoy our stays.
Maybe just a bad day
- Barb P
Not fancy but nice place
We arrived around midnight and the person at the front desk was very nice and helpful. The beds are really comfortable. The rooms are not fancy but they are clean and have coffee maker and fridge. I would stay here again if I come back to Penticton.
Very Pleasant Surprise
We booked in here at the last minute as we wanted to add a day to our Hester Creek Villas trip without the expense. We booked a superior king and were very pleasantly surprised. yes, it overlooked a husky station but the room was very nice, clean and modern. We would definitely stay here again and will quite likely book for a couple of nights next year. Easy walking distance to the beach and to “Downtown” Penticton. Saturday farmer’s market was excellent.