Clean comfortable room. Good value
The room has been renovated. It was clean and comfortable. Good value. AC was a bit noisy. Would recommend to others.
It looks like the rest of the hotel is being renovated as well. Still the older carpet but hopefully the hallway will be updated soon.
Good family accommodation
Good place for a family stay, friendly staff, clean rooms, warm pool. Good location near the beach, and a good walking distance to fast food, movie theatre, go karts, bike rental, etc. would recommend this hotel. Only 2 complaints, wifi if very slow and the only thing in the rooms to cook food is a coffee maker. Not even a microwave.
Friendly and helpful
All the staff were attentive and helpful. Jackie made us feel wanted and comfortable by accommodating room needs. We arrived at the hotel when there was a smoke advisory in the area, and we were concerned about one of our kids. Jackie made us feel safe as she was prepared to alter our reservations if need be. The indoor and outdoor pool and beach was great. Bears Den restaurant was also great.
wasn't the greatest..
We have stayed in many coast hotels. In fact it is the only place i well stay in due to their nice clean comfy rooms and great service… Unforcanitly this Penticton hotel this year , Although the manager was very nice to talk too .. the service was not the greatest our room was never cleaned Sheets etc, was never change for the nights we had stayed there for we payed over 400.00 Not worth it I don’t think we will be staying her again… especially after placing maid service and going out for the day only to discover there was nothing that had been changed.. when I told the man and the lady at front desk nothing was done i was told they only clean room every 3 days
- Lisa T
We stay 3 years ago at this hotel but it was not properly maintained. The towel hanger was barely fixed on the wall and one bar was falling when I was putting the towel. The bathroom and the carpet in the room was not cleaned before our arrival. We returned because we liked it but now we were disappointed.