Location, location, location
Super location! Beautiful views of the harbour and the marinas. Lovely area for a stroll before breakfast. We stayed here twice- at the beginning and end of our trip around Vancouver island. Both times to be near the ferry terminals. Easy unloading of our vehicle parked right in front of the hotel. Great restaurants nearby- all easy walks. Very friendly staff and excellent Wifi. Clean, lovely bathrooms- I especially loved the LARGE shampoo/conditioner bottles instead of the tiny samples you usually get- much more environmentally friendly. Kudos to you!
We stayed at the hotel as a convenience while visiting family in Nanaimo, a very convenient arrangement. We have stayed in the hotel on similar trips in the past and will undoubtedly do again when the need arises in the future.
I have to say that they exceeded my expectations : staff is friendly and helpful, the room was newly refurbished, nice size with quality bed linen and towels…it a large hotel, good for business, ok for holidays but not a lot of charm. I would come back again!
Great Place to Stay!
Lovely place. Staff very friendly and helpful! Clean rooms and the beds were comfortable. Had a fridge I my room. I don’t like air conditioning so kept the door open. A little noisy as it is right downtown but not to bad. Great view, bright room!
Room was good, great view
Short staffed in restaurant, front desk checkin was not very polite.
Great location, rooms very clean and updated. We went for a wedding and advised when I called and WE RECEIVED A 10% DISCOUNT which didn’t show online