Coast Hotel & Convention Centre Langley City
From bad to worse
I will preface my comments by stating that the Coast Langley was good enough to find me a room at the last minute so that I could attend a company Christmas party, but that’s as far as it goes. I didn’t mind that they gave me a room that was designed for the physically challenged – you should note that these rooms have lower beds and entry points to bath tubs. BUT they didn’t mention that there was an adjoining room with a “single” door. That’s right, a single door between adjoining rooms. Translation: it’s bloody loud. You can hear everything and I mean everything. I desperately wanted to sleep after a long night out.
I would suggest that this hotel is aware of this challenge. If not, shame on them. If so, then they should have added the caveat that the room is not well insulated due to the single door and perhaps I should consider that in my decision to take the room. To make matters worse, the front desk didn’t care and suggested it was my fault for booking the room at the last minute. The official complaints process through the Coast website yielded nothing better. My contact referred the complaint to the manager but apparently that manager no longer works there. The existing manager hasn’t bothered to contact me. Never again. Not this Coast hotel, not any of them.
- Sam E
Had our work Christmas party here and spent the night. Had a great stay in the hospitality suite. Didn’t even ask for it. The bed was so comfortable! The staff were so friendly. Would definitely stay at a Ciadt Hoyle again!
Very comfortable beds, clean and modern room
Our company party was hosted at Langley Convention Centre and we decided to stay the night as well. It was a very good event and the catering was excellent. The beds were very comfortable and rooms lovely. Rooms were just the right temperature, not too hot or cold and the breakfast buffet was an excellent value and very good. I would certainly go back to this hotel again.
- Kate J
First time stay!!!
Stayed at this hotel 2 wks ago with a large group of family and friends that was there for our nieces wedding. Beds were comfy and clean and rooms were clean. Our stay was good but was a bit disappointed because when we booked rooms it said free breakfast and fridge and microwave in room but there was no free breakfast and no micro!!!!
Another great visit. New Buffet great
Thank you to staff . Rooms clean . Staff friendly . We lost a few dollars in casino but no fault to hotel. The beds are clean and comfortable like the fact you can open window for fresh air.
We enjoyed having a fridge in our room without asking. We missed seeing the staff we used to see each time we visited. Good luck to Joeann who has moved up country. Hi to the gals we missed seeing.