OK, but lacks in several areas
We spent 3 nights at the Coast Capri, as this was the hotel where our conference was located. We were surprised to find it located so far from downtown.
Our room had a view of the roof and air conditioners of the strip mall next door, perhaps a result of paying a lower ‘conference’ rate. The room was very comfortable and clean and the bed and pillows were great which gave us a good sleep.
One problem was the temperature. Not only were the conference rooms freezing (during our sessions) but every time we got back to our room the cleaning staff had turned the temperature way down, after we had reset it the day earlier to a warmer temperature we liked.
The buffet breakfasts were average for a hotel (I’ve had better and worse). The bacon and eggs looked, and tasted, like they had been micro-zapped as they were quite dry. The eggs tasted like they were powdered, or at least flour had been added along the way. The fresh fruit salad was really good so it was in great demand, requiring the staff to scramble to keep it stocked.
For those who like strong Starbucks coffee, this is a great place. Starbucks is not our favourite, so we were disappointed that there was not a milder selection for us.
The last disappointment was loosing out on the free airport shuttle back to the airport. It would have been nice to have been asked about reserving a spot when we checked in. When I tried to book a ride the day before leaving we found the shuttle full and had to take a taxi. Perhaps they need a larger shuttle bus, or offer free taxi service if the shuttle is full.
Overall a good hotel, but with some disappointments.
Coast in Kelowna
Efficient & friendly staff. Helpful during our breakfast presentation w/ my CEO. Big smiles & helped me get set up the day before, had our handout ready & even had a conference call line set up @ the last minute!
From check in to check out the service was exceptional right down to friendly smiles and hellos from all employees. The bed was very comfortable, the room smelled fresh and the coffee was Starbucks. I enjoyed my stay.
Fabulous staff, and wonderful service
I was at your hotel for a conference. It was my first visit to your chain and I have a wonderful stay. Your staff is friendly, courteous and knowledge of the area. They recommend some lovely places to eat. The room was nicely decorated and clean. The bathroom was clean and the hallway was light and bright. The food in the restaurant was perfect each time, tasty and delicious and the cocktail were fabulous. I would return!
Modern and comfortable
We enjoyed our stay here for a night. The hotel has a modern feel with a good restaurant, coffee shop, and pool onsite. We had a street facing room and didn’t notice any noise. The room had a fridge and very basic coffee making facilities. Free parking just outside reception. Would stay here again.