Coast Capri Hotel
The Good, Bad and the Ugly
Very mixed review regarding this hotel.
The Good -
-Beds and Pillows are excellent
-The pool and exercise room and very nice
-The restaurant area is stylish and serves good food. Breakfast was really good.
-Check in staff are nice
The rooms on the main floor are old, smelly and dirty. The first room I was given smelled awful and had hair everywhere in the bathroom. There was also a tool nail clipping on the toilet seat?? Not sure how cleaning staff would miss this. The walls are filthy near light switches and the walls in general are in rough shape.
Several evening partys were booked in the ballroom which is right by my 2nd room. Party guests would open the door to the pool area and hoot and holler and it was incredibly annoying. Hotel seemed to care more about these party bookings then the hotel guests themselves.
The Ugly –
Breakfast is included notwithstanding gratuity. I ate 3 breakfasts and was asked if I wanted coffee, which is included only on the last day. I did not tip day 1 or 2 and was chastised both times by the lady with curly hair and glasses. I would provide a tip gladly, but for poor service I would never. To be confronted and belittled is absolutely unacceptable. “Thanks buddy” in a sarcastic tone is ridiculous.
I would not recommend this hotel to business colleagues or friends.
Useful for a stopover.
We had a good room but near the service lift so asked for move, no problem and had a great night’s sleep. Lots a space and was easy walk into Kelowna. Found service and breakfast OK. Not sure I’d want to stay more than 1 or 2 nights though.
Very Clean reasonable hotel
came up to Kelowna for family wedding from mainland. Hotel was very clean, rooms also. Hotel was older, we had a single room, quiet small. Breakfast was great hot meal. Got hotel with coupon, was reasonable but if paid full price would have been expensive
Recent weekend visit to this area with a group to visit wineries in area. Hotel was fine until the last morning when we had our included breakfast. Received very poor service and even insults from server. Server informed me I had enough coffee and didn’t need any more. Needless to say, I and those in my party were very shocked. I don’t think I’d be comfortable returning to this site.
Newly Renovated Hotel Ensure a Great Stay
I stayed at the Coast Capri in late-September 2014. This recently renovated property ensured a great stay. The rooms are clean, modern, and comfortable. Though I had no issues that needed to be dealt with during my stay, the staff were fantastic. They were also pleasant and welcoming. Each morning, the breakfast provided a great selection of food. Additionally, the Coast Capri is well-situated in Kelowna for any adventure you may have in mind. If in Kelowna, this is your hotel.