Coast Tsawwassen Inn
Loved the room, breakfast was a sad affair
Our room was lovely and clean and spacious. We particularly liked the evening staff the night we checked in. The morning staff was a different story. The hotel was full of sports teams and they ate their way through all the food, and left spilled food and trash everywhere. One of the staff members stood and drank a Tim Horton Coffee while advising another how to best top up the food and make coffee. Instead of pitching in and helping she left and stood behind the desk joking and drinking her coffee with another staff member. People were lined up waiting for food. The catering staff person apologized that no one told her of the sports teams booking into the hotel. This scene was again repeated the next morning but on a lower scale.
The staff of this hotel should be more supportive of each other and the catering staff..
When checking out we were not asked if we enjoyed our stay etc.
Nice location, and clean but the front end staff could use some brushing up on their service skills.
- Linda K
Every Room is a Suite
A good solid 3 1/2 star hotel, great staff where every room is a suite. Easy to find in downtown Tsawwassen with a good restaurant on site (Brown’s Social House) and lots of good restuarants within a 10 to 15 minute walk. A short drive to the Tsawwassen Ferry Terminal for those that are going onto Vancouver Island.
We had a long drive ahead of us and decided to get off Vancouver Island in the evening so we could hit the road early the next morning. We drove up the Ferry causeway and turned up the main street into Tsawwassen. A few blocks later we saw the hotel’s sign so stopped to have a look and are we glad we did.
We walked into a lovely lobby where the reception desk was staffed by two very friendly, courteous staff members. They quickly had us booked in, showed us where the restaurant was, and explained where the best parking was to get closest to our room. The underground parking is spacious, safe, and locked overnight.
Our ‘room’ turned out to be a large living room with a counter that had a microwave, and coffee maker near a nice table and chairs, as well as a sofa, coffee table, and large TV. The hallway had a vanity sink area outside of the bathroom, and across was a large closet with ample hangers.
The bedroom was very spacious with a great bed and another large TV. We had a view of the street but did not notice any noise through the night. This was just a stopover for us but I think we would have been happy to stay a couple of nights and explore that area of Vancouver. However, if you miss the last ferry to the Island this is a great, reasonable spot to get a good night’s sleep.
We arrived tired and weary after travelling all day from England and were greeted by a very friendly gentleman on reception. We were ‘special guest of the day’ and had been upgraded to a suite and received a complimentary gift bag. The suite was huge, with a massive corner bath and separate shower, plus fully equiped kitchen , comfy chairs and a balcony where we sat watching the sun go down. The suite was lovely and clean. Would highly recommend this place and I’m so pleased we booked it for our first night in Canada.
- Helen E
exactly as expected
once again the coast lives up to it’s reputation in my experience. Great staff, clean room with comfortable bed, Brown’s Social house had great food and service and its location was perfect. I mostly stay when on business so the price is irrelevant.